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Search: subject:"interaction quality"
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Dienstleistungsqualität
23
Service quality
23
Interaction quality
21
Relationship marketing
19
Beziehungsmarketing
18
Customer satisfaction
17
Kundenzufriedenheit
15
Consumer behaviour
13
Konsumentenverhalten
13
Social relations
8
Soziale Beziehungen
8
interaction quality
8
Product quality
7
Produktqualität
7
Customer service
6
Kundenservice
6
Job satisfaction
5
Quality management
5
Qualitätsmanagement
5
Salespeople
5
Social network
5
Soziales Netzwerk
5
Verkaufspersonal
5
Arbeitszufriedenheit
4
Korea
4
Lieferantenmanagement
4
Supplier relationship management
4
Arbeitsverhalten
3
Business network
3
Confidence
3
Customer orientation
3
Innovation adoption
3
Innovationsakzeptanz
3
Robot
3
Roboter
3
Unternehmensnetzwerk
3
Vertrauen
3
Work behaviour
3
knowledge acquisition
3
research collaborations
3
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Online availability
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Undetermined
30
Free
7
CC license
1
Type of publication
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Article
44
Book / Working Paper
3
Type of publication (narrower categories)
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Article in journal
36
Aufsatz in Zeitschrift
36
research-article
5
Working Paper
2
Arbeitspapier
1
Article
1
Graue Literatur
1
Non-commercial literature
1
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Language
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English
44
Undetermined
3
Author
All
Hemmert, Martin
4
Jha, Subhash
4
Babakus, Emin
3
Balaji, M. S.
3
Gazzoli, Gabriel
3
Kim, Hyun Sik
3
Kim, Peter Beomcheol
3
Ranjan, Kumar Rakesh
3
Yavas, Ugur
3
Benrit, Parichard
2
Choi, Beom Joon
2
Farida, Naili
2
Hancer, Murat
2
Rossmann, Alexander
2
Sugathan, Praveen
2
Udayana, Ida Bagus Nyoman
2
Alexandris, Kostas
1
Anaya-Sánchez, Rafael
1
Balaji, M.S.
1
Beatty, Sharon E.
1
Bruhn, Manfred
1
Cheah, Jun-Hwa
1
Chen, Kuang-Jung
1
Chen, Wei-chun
1
Chiang, Chi-yun
1
Chiu, Chou-Kang
1
Choi, Beomjoon
1
Choi, Jeonghye
1
Deitz, George D.
1
Fakharyan, Meysam
1
Faßnacht, Martin
1
Geigenmueller, Anja
1
Glaveli, Niki
1
Hawass, Hisham Hamid
1
Ioannou, Myria
1
Jiao, Shuaipeng
1
Kanjanakan, Pattamol
1
Karagiorgos, Thomas
1
Khodadadian, Mohammad Reza
1
Kim, BeomCheol (Peter)
1
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Institution
All
Fachbereich Wirtschaftswissenschaften, Universität Duisburg-Essen
1
Published in...
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ASEAN marketing journal : Association of Southeast Asian Nations marketing journal
2
Industrial marketing management : the international journal for industrial and high-tech firms
2
Journal of Services Marketing
2
Journal of business research : JBR
2
Journal of hospitality marketing & management
2
Journal of travel and tourism marketing
2
The journal of services marketing
2
Asia Pacific journal of management : APJM ; a publication of the Faculty of Business Administration, National University of Singapore
1
Asia marketing journal
1
Duisburger Arbeitspapiere Ostasienwissenschaften
1
European Journal of Marketing
1
European Sport management quarterly : ESMQ
1
European journal of marketing : EJM
1
Finance research letters
1
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
1
International Journal of Innovation and Technology Management (IJITM)
1
International Journal of Quality Innovation
1
International economics letters : an international refereed economic journal
1
International journal of hospitality management
1
International journal of human resource management
1
International journal of innovation and technology management
1
International journal of quality innovation
1
Journal of Business Research
1
Journal of Service Management
1
Journal of financial stability
1
Journal of service management
1
Journal of service research : JSR
1
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
1
Managing service quality : MSQ ; an international journal
1
Marketing Intelligence & Planning
1
Middle East journal of management : MEJM
1
Research in international business and finance
1
Review of managerial science
1
Service business
1
Services marketing quarterly
1
Tourism management : research, policies, practice
1
Working Papers on East Asian Studies
1
Working papers on East Asian studies
1
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ECONIS (ZBW)
37
Other ZBW resources
5
RePEc
3
EconStor
2
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1
Understanding the continuance intention to use chatbot services
Kim, Jeeyeon
;
Li, Yiling
;
Choi, Jeonghye
- In:
Asia marketing journal
25
(
2023
)
3
,
pp. 99-110
Persistent link: https://www.econbiz.de/10015398422
Saved in:
2
Exploring the antecedents of customers' willingness to use service robots in restaurants
Molinillo, Sebastian
;
Rejón-Guardia, Francisco
; …
- In:
Service business
17
(
2023
)
1
,
pp. 167-193
Persistent link: https://www.econbiz.de/10014282886
Saved in:
3
Individual-, task-, and technology-fit perspective of autonomous delivery robots confirmation and adoption in smart cities
Koh, Le Yi
;
Yuen, Kum Fai
-
2025
Persistent link: https://www.econbiz.de/10015376423
Saved in:
4
Unboxing gender differences toward impulsive buying tendency in live-streaming shopping
Luo, Xi
;
Cheah, Jun-Hwa
;
Lim, Xin Jean
-
2025
Persistent link: https://www.econbiz.de/10015374649
Saved in:
5
Irrelevant answers in customers' earnings communication conferences and suppliers' cash holdings
Wang, Xunxiao
;
Li, Luxi
;
Shibo, Bian
- In:
Journal of financial stability
75
(
2024
),
pp. 1-17
Persistent link: https://www.econbiz.de/10015177195
Saved in:
6
How does ritualistic service increase brand evangelism through E2C
interaction
quality
and memory? : the moderating role of social phobia
Shang, Yuanyuan
;
Li, Fangxuan
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-11
Persistent link: https://www.econbiz.de/10014457798
Saved in:
7
Understanding the consequences of robotic
interaction
quality
and outcome quality : a three-phased affordance theory-based approach
Yang, Huijun
;
Song, Hanqun
;
Xia, Lantian
;
Yang, Andi
- In:
Journal of hospitality marketing & management
33
(
2024
)
6
,
pp. 763-783
Persistent link: https://www.econbiz.de/10014564234
Saved in:
8
Investor interaction and the valuation of listed companies
Wang, Haijun
;
Jiao, Shuaipeng
;
Sun, Guanglin
- In:
Research in international business and finance
67
(
2024
)
2
,
pp. 1-15
Persistent link: https://www.econbiz.de/10014451540
Saved in:
9
The empowering, the empowered, and the empowerment disparity : a multilevel analysis of the integrated model of employee empowerment
Kanjanakan, Pattamol
;
Wang, Pola Qi
;
Kim, Peter Beomcheol
- In:
Tourism management : research, policies, practice
94
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013439955
Saved in:
10
Host country national quality of interaction with expatriates : antecedents, process, and outcome
Wang, Chun-Hsiao
;
Toh, Soo Min
- In:
International journal of human resource management
34
(
2023
)
8
,
pp. 1619-1650
Persistent link: https://www.econbiz.de/10014323063
Saved in:
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