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  • Search: subject:"lean services"
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Year of publication
Subject
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Lean Management 5 Lean Production 5 Lean management 5 Lean production 5 lean services 5 Dienstleistungsmanagement 3 Dienstleistungssektor 3 Service industry 3 Service management 3 Customer services quality 2 Lean services 2 Quality in service operations 2 Quality management 2 Qualitätsmanagement 2 Service failures 2 Service operations 2 Simulation 2 Bibliometrics 1 Bibliometrie 1 Business process management 1 Cellular manufacturing 1 Critical success factor 1 Customer satisfaction 1 Customer service 1 Dienstleistungsqualität 1 Erfolgsfaktor 1 Fertigungsinsel 1 Firm performance 1 India 1 Indien 1 Innovation 1 Innovation management 1 Innovationsmanagement 1 Kundenservice 1 Kundenzufriedenheit 1 Lean Services 1 Lieferkette 1 Mobile communications 1 Mobile phone 1 Mobilkommunikation 1
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Online availability
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Undetermined 4 Free 2
Type of publication
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Article 7 Book / Working Paper 1
Type of publication (narrower categories)
All
Article in journal 6 Aufsatz in Zeitschrift 6 research-article 1
Language
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English 7 Undetermined 1
Author
All
Gliatis, Vassilis 3 Minis, Ioannis 3 Assen, M. F. van 1 Balagangatharan, Shyam Prasath 1 Brown, Karen A. 1 Caiado, Rodrigo Goyannes Gusmão 1 Gurumurthy, Anand 1 Lameijer, B. A. 1 Lavasa, Kiriaki Myrto 1 Lins, Maria Gabriela 1 Myrto Lavasa, Kiriaki 1 Narayanamurthy, Gopalakrishnan 1 Roshayati Abdul Hamid Author_Email: 1 Schmitt, Thomas G. 1 Schonberger, Richard 1 Zotes, Luis Perez 1
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Published in...
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Total quality management & business excellence 3 2nd International Conference on Business and Economic Research (2nd ICBER 2011) Proceeding 1 Interfaces : the INFORMS journal on the practice of operations research 1 International Journal of Quality & Reliability Management 1 International journal of quality & reliability management 1 International journal of services technology and management 1
Source
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ECONIS (ZBW) 6 RePEc 1 Other ZBW resources 1
Showing 1 - 8 of 8
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The service concept : a missing link in lean for services
Assen, M. F. van; Lameijer, B. A. - In: Total quality management & business excellence 34 (2023) 15/16, pp. 2027-2045
Persistent link: https://www.econbiz.de/10014443874
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Critical factors for lean and innovation in services : from a systematic review to an empirical investigation
Lins, Maria Gabriela; Zotes, Luis Perez; Caiado, … - In: Total quality management & business excellence 32 (2021) 6, pp. 606-631
Persistent link: https://www.econbiz.de/10012440314
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Appropriateness of cellular operations in information-intensive services
Gliatis, Vassilis; Minis, Ioannis - In: Total quality management & business excellence 30 (2019) 9, pp. 1042-1067
Persistent link: https://www.econbiz.de/10012199813
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Implementing lean thinking in software development : a case study from India
Narayanamurthy, Gopalakrishnan; Gurumurthy, Anand; … - In: International journal of services technology and management 25 (2019) 1, pp. 68-91
Persistent link: https://www.econbiz.de/10012101568
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FACTORS INFLUENCING THE SUCCESS OF LEAN SERVICES IMPLEMENTATION: CONCEPTUAL FRAMEWORK
Roshayati Abdul Hamid Author_Email: - 2011
Persistent link: https://www.econbiz.de/10010535828
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ASP, the art and science of practice : three challenges for a lean enterprise in turbulent times
Brown, Karen A.; Schmitt, Thomas G.; Schonberger, Richard - In: Interfaces : the INFORMS journal on the practice of … 45 (2015) 3, pp. 260-270
Persistent link: https://www.econbiz.de/10011291354
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Assessing the impact of failures in service operations using experimental design with simulation
Gliatis, Vassilis; Minis, Ioannis; Lavasa, Kiriaki Myrto - In: International journal of quality & reliability management 30 (2013) 1, pp. 23-46
Persistent link: https://www.econbiz.de/10010192089
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Assessing the impact of failures in service operations using experimental design with simulation
Gliatis, Vassilis; Minis, Ioannis; Myrto Lavasa, Kiriaki - In: International Journal of Quality & Reliability Management 30 (2013) 1, pp. 23-46
. As a consequence, the effective management of failures is a prerequisite to achieve lean services. The purpose of this …
Persistent link: https://www.econbiz.de/10014800730
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