The rapid expansion of small and medium enterprise (SME) lending has intensified the need for accurate and interpretable credit risk forecasting. Financial institutions must anticipate potential business loan delinquency to maintain portfolio stability and meet regulatory standards. This study...

Analyzing customer feedback, accessible on the Internet via social media platforms and tourism-related travel websites, empowers tourism service providers to pinpoint areas of success and concern. A notable approach to identifying factors determining customer satisfaction is the Kano method,...

Innovation ecosystems use R&D inputs to generate innovation outputs first and innovation impacts later. But some countries show a relatively low transmission, such as in the case of Kazakhstan, the largest economy in Central Asia. This article analyzes the transmission from R&D into innovation...