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~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
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Quality management
528
Qualitätsmanagement
528
Dienstleistungsqualität
139
Service quality
139
Customer satisfaction
103
Kundenzufriedenheit
103
Beziehungsmarketing
86
Relationship marketing
86
Firm performance
70
Unternehmenserfolg
70
Taiwan
62
Performance measurement
57
Performance-Messung
57
Innovation
52
Product quality
51
Produktqualität
51
Standardisierung
49
Standardization
49
Einführung
48
Implementation
48
quality management
46
Business process management
45
Prozessmanagement
45
Consumer behaviour
42
Konsumentenverhalten
42
Innovation management
41
Innovationsmanagement
41
Knowledge management
40
Wissensmanagement
40
Structural equation model
35
Strukturgleichungsmodell
35
total quality management
35
Industrie
34
Learning organization
34
Lernende Organisation
34
Manufacturing industries
34
Corporate culture
31
Organisatorischer Wandel
31
Organizational change
31
Spain
31
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734
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734
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47
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47
Case study
32
Fallstudie
32
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16
Sammelwerk
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1
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734
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Dahlgaard, Jens Jörn
24
Dahlgaard-Park, Su Mi
19
Casadesús, Martí
10
He, Zhen
8
Antony, Jiju
7
Marimon, Frederic
6
Yang, Ching-chow
6
Asif, Muhammad
5
Chen, Chi-Kuang
5
Lin, Binshan
5
Pires, António Ramos
5
Sampaio, Paulo
5
Soltani, Ebrahim
5
Bäckström, Ingela
4
Dervitsiotis, Kostas N.
4
Elg, Mattias
4
Gremyr, Ida
4
Jochem, Roland
4
Mann, Robin
4
Pantouvakis, Angelos
4
Saraiva, Margarida
4
Schmitt, Robert
4
Sun, Hongyi
4
Suárez-Barraza, Manuel F.
4
Zairi, Mohamed
4
Anttila, Juhani
3
Aspinwall, Elaine
3
Bagur-Femenías, Llorenç
3
Bergquist, Bjarne
3
Bernardo, Merce
3
Brotons, José M.
3
Chang, Hsin Hsin
3
Chen, Mu-Chen
3
Cheng, Ching-Chan
3
Cronemyr, Peter
3
Devadasan, S. R.
3
Evans, James R.
3
Garengo, Patrizia
3
Gomišček, Boštjan
3
Ingelsson, Pernilla
3
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QMOD-ICQSS Conference <19., 2016, Rom>
1
Published in...
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Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
SpringerLink / Bücher
6,275
Journal of business research : JBR
3,781
International journal of production research
3,670
European journal of operational research : EJOR
3,389
International journal of production economics
3,255
Journal of business ethics : JOBE
3,090
NBER working paper series
2,495
IMF Staff Country Reports
2,442
Springer eBook Collection
2,321
Working paper / National Bureau of Economic Research, Inc.
2,273
NBER Working Paper
1,970
Industrial marketing management : the international journal for industrial and high-tech firms
1,865
Europäische Hochschulschriften / 5
1,813
Management science : journal of the Institute for Operations Research and the Management Sciences
1,730
Technological forecasting & social change : an international journal
1,688
IMF country report
1,359
Policy Research Working Paper Series
1,320
Discussion paper / Centre for Economic Policy Research
1,316
International journal of project management : the journal of The International Project Management Association
1,276
Journal of banking & finance
1,273
Gabler Edition Wissenschaft
1,166
Journal of retailing and consumer services
1,133
International journal of hospitality management
1,118
Transportation research / E : an international journal
1,075
Research policy : policy, management and economic studies of science, technology and innovation
1,056
The international journal of human resource management
1,014
Computers & operations research : and their applications to problems of world concern ; an international journal
952
Business strategy and the environment
928
World Bank Other Operational Studies
924
World Bank Publications
898
Journal of knowledge management
893
Working paper
892
Harvard business review : HBR
888
Omega : the international journal of management science
888
Harvard-Business-Manager : das Wissen der Besten
884
Finance research letters
880
Springer eBook Collection / Business and Economics
878
International journal of technology management : IJTM
868
Research
861
IEEE transactions on engineering management : EM
860
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ECONIS (ZBW)
734
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1
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1
Towards excellence in public administration : organisation theory-based performance
management
model
Tomaževič, Nina
;
Tekavčič, Metka
;
Peljhan, Darja
- In:
Total quality management & business excellence : an …
28
(
2017
)
5/6
,
pp. 578-599
Persistent link: https://www.econbiz.de/10011723733
Saved in:
2
Lean thinking: outside-in, bottom-up? : the paradox of contemporary soft lean and consultant-driven lean implementation
Holmemo, Marte D.-Q.
;
Rolfsen, Monica
;
Ingvaldsen, Jonas A.
- In:
Total quality management & business excellence : an …
29
(
2018
)
2
,
pp. 148-160
Persistent link: https://www.econbiz.de/10011854047
Saved in:
3
Reliability-oriented quality control approach for production process based on RQR chain
He, Yihai
;
Gu, Changchao
;
He, Zhenzhen
;
Cui, Jiaming
- In:
Total quality management & business excellence : an …
29
(
2018
)
6
,
pp. 652-672
Persistent link: https://www.econbiz.de/10011854125
Saved in:
4
Towards a theory of operational excellence
Found, Pauline
;
Lahy, Andrew
;
Williams, Sharon J.
;
Hu, Qing
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1012-1024
Persistent link: https://www.econbiz.de/10011918795
Saved in:
5
Strategising IT service
management
through ITIL implementation : model and empirical test
Eikebrokk, Tom R.
;
Iden, Jon
- In:
Total quality management & business excellence : an …
28
(
2017
)
3/4
,
pp. 238-265
Persistent link: https://www.econbiz.de/10011723559
Saved in:
6
Exploring the impact of higher
management
's leadership styles on Lean
management
Assen, Marcel F. van
- In:
Total quality management & business excellence : an …
29
(
2018
)
11
,
pp. 1312-1341
Persistent link: https://www.econbiz.de/10011918977
Saved in:
7
Integration of the ISO 9001 QMS with the company's IT business system
Alič, Milena
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1143-1160
Persistent link: https://www.econbiz.de/10011918871
Saved in:
8
Utilisation of business process models in managerial practice : an empirical study in Slovak companies certified to the ISO 9001 standard
Závadský, Ján
;
Závadská, Zuzana
- In:
Total quality management & business excellence : an …
25
(
2014
)
4
,
pp. 319-337
Persistent link: https://www.econbiz.de/10010245992
Saved in:
9
Total quality
management
and performance
management
systems : team players or lonely riders?
Peljhan, Darja
;
Marc, Mojca
- In:
Total quality management & business excellence : an …
29
(
2018
)
8
,
pp. 920-940
Persistent link: https://www.econbiz.de/10011884027
Saved in:
10
Auditing of explorative processes
Lenning, Jan
- In:
Total quality management & business excellence : an …
29
(
2018
)
10
,
pp. 1185-1199
Persistent link: https://www.econbiz.de/10011918876
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