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Customer satisfaction 1 Gastronomie 1 Kundenzufriedenheit 1 Queueing theory 1 Restaurant industry 1 Selbstbedienung 1 Self-service 1 Warteschlangentheorie 1 attribution theory 1 menu ordering 1 queue 1 self-service technology 1 waiting line 1
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Article in journal 1 Aufsatz in Zeitschrift 1
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English 1
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Lee, Wangoo 1 Lu, Lu 1
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Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 1
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ECONIS (ZBW) 1
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Lined up? : examining a "waiting line" effect in technology-enabled restaurant menu ordering
Lee, Wangoo; Lu, Lu - In: Journal of hospitality & tourism research : JHTR ; the … 49 (2025) 3, pp. 433-448
Persistent link: https://www.econbiz.de/10015193322
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