Müller, Rebecca; Graf, Benedikt; Ellwart, Thomas; … - In: Journal of Business and Psychology 38 (2022) 5, pp. 1121-1137
example, when a wrong expert is requested due to the lack of meta-knowledge. Team research has shown that meta-knowledge of …. Advances in technology, such as software agents holding meta-knowledge, can be used to improve team communication. In this … paper, we analyze the effects of meta-knowledge on expert seeking, mistakes in requesting experts, and (adaptive) team …