FUKETA, MASAO; KADOYA, YUKI; ATLAM, ELSAYED; KUNIKATA, … - In: International Journal of Information Technology & … 04 (2005) 02, pp. 177-196
Although a users' opinion or a live voice is a very useful information for text mining of the business, it is difficult to extract good and bad reputations of users from texts written in natural language. The good and bad reputations discussed here depend on users' claims, interests and demands....
