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  • Search: subject:"offline service quality"
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Year of publication
Subject
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Consumer behaviour 2 Customer satisfaction 2 Dienstleistungsqualität 2 Konsumentenverhalten 2 Kundenzufriedenheit 2 Service quality 2 Beziehungsmarketing 1 Brand 1 Brand loyalty 1 Brand management 1 Dienstleistungsmarketing 1 E-commerce 1 Electronic Commerce 1 Markenartikel 1 Markenführung 1 Markentreue 1 Offline service quality 1 Omni-channel service brand 1 Online retailing 1 Online-Handel 1 Relationship marketing 1 Services marketing 1 customer loyalty 1 customer satisfaction 1 offline service quality 1 online food aggregator 1 online service quality 1 social innovativeness 1
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Online availability
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Free 1 Undetermined 1
Type of publication
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Article 2
Type of publication (narrower categories)
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Article in journal 2 Aufsatz in Zeitschrift 2
Language
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English 2
Author
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Agus, Arawati 1 Ahmad Azmi Mohd. Ariffin 1 Caraka, Rezzy Eko 1 Chen, Rung Ching 1 Gio, Prana Ugiana 1 Kim, Renee B. 1 Park, Joonyong 1 Yusra, Yusra 1
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Published in...
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Journal of retailing and consumer services 1 Serbian journal of management : an international journal for theory and practice of management science ; SJM 1
Source
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ECONIS (ZBW) 2
Showing 1 - 2 of 2
Cover Image
An investigation of online food aggregator (OFA) service : do online and offline service quality distinct?
Yusra, Yusra; Caraka, Rezzy Eko; Agus, Arawati; Ahmad … - In: Serbian journal of management : an international … 15 (2020) 2, pp. 277-294
Persistent link: https://www.econbiz.de/10012418167
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Cover Image
Importance of offline service quality in building loyalty of OC service brand
Park, Joonyong; Kim, Renee B. - In: Journal of retailing and consumer services 65 (2022), pp. 1-8
Persistent link: https://www.econbiz.de/10013169688
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