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  • Search: subject:"omni-channel"
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Year of publication
Subject
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Multichannel strategy 845 Multikanalvertrieb 845 Einzelhandel 443 Retail trade 440 Consumer behaviour 412 Konsumentenverhalten 412 Online retailing 349 Online-Handel 349 Beziehungsmarketing 338 Relationship marketing 338 Distribution channel 238 Vertriebsweg 238 Electronic Commerce 157 E-commerce 147 Lieferkette 113 Supply chain 113 Marketing management 110 Marketingmanagement 110 Omnichannel 101 Customer satisfaction 83 Kundenzufriedenheit 83 Digitalisierung 74 Omnichannel retailing 70 Theorie 69 Theory 69 Digitization 68 Omni-channel 57 Deutschland 55 Germany 55 omnichannel 54 Customer analysis 52 Internet marketing 52 Kundenanalyse 52 Online-Marketing 52 Service quality 52 Dienstleistungsqualität 51 Lagermanagement 48 Warehouse management 48 Mehrgleisiger Vertrieb 47 Brand management 45
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Online availability
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Undetermined 606 Free 194 CC license 35
Type of publication
All
Article 787 Book / Working Paper 186
Type of publication (narrower categories)
All
Article in journal 644 Aufsatz in Zeitschrift 644 Aufsatz im Buch 108 Book section 108 Hochschulschrift 45 Thesis 24 Graue Literatur 23 Non-commercial literature 23 Aufsatzsammlung 22 Collection of articles of several authors 18 Sammelwerk 18 Working Paper 17 Arbeitspapier 16 Article 13 Conference paper 10 Konferenzbeitrag 10 Case study 9 Fallstudie 9 research-article 8 Collection of articles written by one author 7 Sammlung 7 Lehrbuch 6 Guidebook 3 Ratgeber 3 Textbook 3 Conference Paper 2 Festschrift 1
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Language
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English 858 German 111 French 2 Polish 1 Spanish 1 Undetermined 1
Author
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Hübner, Alexander 19 Holzapfel, Andreas 9 Wollenburg, Johannes 9 Gallino, Santiago 8 Gao, Fei 8 Kuhn, Heinrich 8 Rudolph, Thomas 8 Frasquet Deltoro, Marta 7 Swoboda, Bernhard 7 Verhoef, Peter C. 7 Akter, Shahriar 6 Cuthbertson, Richard 6 Hossain, Tasnim M. Taufique 6 Piotrowicz, Wojciech 6 Acquila-Natale, Emiliano 5 Carlson, Jamie 5 Dirsehan, Taşkın 5 Grewal, Dhruv 5 Heinemann, Gerrit 5 Hüseyinoğlu, Işık Özge Yumurtacı 5 Ieva, Marco 5 Kotzab, Herbert 5 Kumar, Anuj 5 Moreno, Antonio 5 Natarajan, Thamaraiselvan 5 Neslin, Scott A. 5 Raghavan, Deepak Ramanan Veera 5 Shankar, Venkatesh 5 Silva, Susana C. 5 Su, Xuanming 5 Wirtz, Bernd W. 5 Agatz, Niels 4 Alexander, Bethan 4 Amorim, Pedro 4 Brock, Harald 4 Brunner, Felix 4 Chang, Yaping 4 Cheng, T. C. E. 4 Cho, Soo-Haeng 4 Dethlefs, Christian 4
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Institution
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Springer Fachmedien Wiesbaden 15 Books on Demand GmbH <Norderstedt> 3 Eric Cuvillier <Firma> 2 Bundesverband des Deutschen Lederwaren-Einzelhandels 1 Bundesverband des Deutschen Schuheinzelhandels 1 Bundesverband des Deutschen Textil-Einzelhandels 1 Christian-Albrechts-Universität zu Kiel 1 Dgroup 1 Experian Marketing Services 1 Institut des Deutschen Textileinzelhandels 1 Josef Eul Verlag GmbH 1 Katholische Universität Eichstätt-Ingolstadt 1 Leuphana Universität Lüneburg 1 Peter Lang GmbH 1 Rheinisch-Westfälische Technische Hochschule Aachen 1 Shaker Verlag 1 Steinbeis, School of International Business and Entrepreneurship 1 Steinbeis-Hochschule Berlin 1 Steinbeis-Stiftung für Wirtschaftsförderung 1 Symposion Publishing Verlag <Düsseldorf> 1 Technische Universität Braunschweig 1 Universität Augsburg 1 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 1 epubli GmbH 1
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Published in...
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Journal of retailing and consumer services 65 European journal of operational research : EJOR 27 International journal of retail and distribution management 26 Journal of business research : JBR 23 The international review of retail, distribution and consumer research 23 Managing customer experiences in an omnichannel world : melody of online and offline environments in the customer journey 21 International journal of production economics 19 Journal of retailing 18 Multi- und Omnichannel-Management in Banken und Sparkassen : Wege in eine erfolgreiche Zukunft 18 Management science : journal of the Institute for Operations Research and the Management Sciences 16 SpringerLink / Bücher 15 Journal of strategic marketing 12 Transportation research / E : an international journal 12 Manufacturing & service operations management : M & SOM 11 Cogent business & management 9 Managerial and decision economics : MDE ; the international journal of research and progress in management economics 9 Production and operations management : the flagship research journal of the Production and Operations Management Society 9 Exploring omnichannel retailing : common expectations and diverse realities 8 Springer eBook Collection 7 IEEE transactions on engineering management : EM ; a publication of the IEEE Engineering Management Society 6 International journal of retail & distribution management 6 Omega : the international journal of management science 6 Research 6 Asia Pacific journal of marketing and logistics 5 Industrial marketing management : the international journal for industrial and high-tech firms 5 International journal of electronic commerce : IJEC 5 Journal of advertising research 5 Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation 5 Journal of marketing 5 Journal of operations management 5 Journal of research in interactive marketing : interactive marketing and computer-mediated communication 5 LogForum : elektroniczne czasopismo naukowe z dziedziny logistyki 5 Administrative Sciences : open access journal 4 Electronic commerce research 4 International Journal of Physical Distribution & Logistics Management 4 International journal of electronic marketing and retailing : IJEMR 4 International journal of physical distribution & logistics management : IJPD & LM 4 International journal of physical distribution and logistics management 4 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 4 Journal of business logistics 4
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Source
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ECONIS (ZBW) 947 EconStor 16 Other ZBW resources 9 RePEc 1
Showing 1 - 10 of 973
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Omni-channel customer experience and advancing customer loyalty
Alim, Md. Abdul; Shafiullah, Md.; Sazid, Yheetishamul Khan - In: Asian Academy of Management journal 30 (2025) 1, pp. 97-119
Grounded on the customer experience theory and perceived value theory, the current study examines how omni-channel … customer loyalty. Likewise, omni-channel customer satisfaction (SAT) and perceived value also lead to customer loyalty. The …
Persistent link: https://www.econbiz.de/10015444586
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Platform business groups and the omni-channel transformation of food retailing in China
Han, Zhi; Wood, Steve; Coe, Neil M.; Alexander, Andrew - In: Tijdschrift voor economische en sociale geografie 116 (2025) 1, pp. 4-25
Persistent link: https://www.econbiz.de/10015397096
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Process quality matters : investigating the inherent characteristics of quality and performance in digital, physical and omnichannel services
Walke, Fabian; Winkler, Till J. - In: International journal of quality and service sciences 16 (2024) 5, pp. 1-15
Persistent link: https://www.econbiz.de/10015417297
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Driving customer engagement and citizenship behaviour in omnichannel retailing : evidence from the fashion sector
Suha Fouad Salem; Alanadoly, Alshaimaa Bahgat - In: Spanish journal of marketing 28 (2024) 1, pp. 98-122
Persistent link: https://www.econbiz.de/10015190165
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Decentralized online order fulfillment in omni-channel retailers
Baron, Opher; Cire, Andre A.; Savaser, Sinem Kinay - 2024
Persistent link: https://www.econbiz.de/10014490802
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Omni-channel inventory management of perishable products under transshipment and substitution
Silbermayr, Lena; Waitz, Martin - In: International journal of production economics 267 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10014460531
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An agent-based simulation model for analyzing and optimizing omni-channel retailing operation decisions
Li, Jing; Liu, XiaoWen - In: Journal of retailing and consumer services 79 (2024), pp. 1-12
Persistent link: https://www.econbiz.de/10015099019
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A system dynamics model for optimum time, profitability, and customer satisfaction in omni-channel retailing
Taheri, Seyed Ghiasuddin; Navabakhsh, Mehrzad; Tohidi, Hamid - In: Journal of retailing and consumer services 78 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10015095240
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Biobjective optimization model for store selection for bops service in omni-channel retail chain
Jain, Akansha; Darbari, Jyoti Dhingra; Govindan, Kannan; … - In: IEEE transactions on engineering management : EM ; a … 71 (2024), pp. 3028-3043
Persistent link: https://www.econbiz.de/10015405930
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Decentralized online order fulfillment in omni-channel retailers
Baron, Opher; Cire, Andre A.; Savaser, Sinem Kinay - In: Production and operations management : the flagship … 33 (2024) 8, pp. 1719-1738
Persistent link: https://www.econbiz.de/10015484523
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