firms continuously adapt to the fast-evolving environment, refreshing their capabilities. Studying outsourcing service … provider capabilities in digital transformational outsourcing in the IT-enabled business services industry, we explore the …

both crucial for the emergence of outsourcing. The supplier purposefully avoids industry pro.t maximization to enlarge its …

useful to both industry practitioners and academics. With this, the book first emphasizes the road to outsourcing 4.0 by … providing updated information and perspectives on these trends, given that outsourcing has evolved significantly over the years … learning are changing the way outsourcing is done. In addition, the book also explores new models such as third-party logistics …