Sarkar, D.; Zangwill, W. I. - In: Management Science 35 (1989) 12, pp. 1463-1474
This paper provides the expected waiting time of a nonsymmetric cyclic server queueing system with Poisson traffic, arbitrary switchover and arbitrary service times. For n the number of queues, the expected waiting time is obtained using n equations which is a significant improvement over the...