The recent ban on conventional incandescent lamps for residential use led Brazilian consumers to choose from three main lighting technologies: incandescent halogen, CFL (Compact Fluorescent Lamp), and LED (Light Emitting Diode). Despite the fact that their electrical performances are well known,...

The main task of this research is to create a model that enables an organization to effectively and effeciently resolve its everyday problems and potential incidents in time to prevent them from turning into a crisis. For solving problems, ad hoc measures and activities are often applicable,...

Operational Excellence (OPEX) ist ein wesentlicher Treiber nachhaltiger Performance von Unternehmen. Bisher haben sich Wissenschaftler und Praktiker besonders auf OPEX in der Produktion konzentriert. Das Qualitätskontrolllabor (QK Labor) stellt in der pharmazeutischen Industrie jedoch einen...

Passenger satisfaction and loyalty are crucial for success in the airline industry. To achieve customer satisfaction and loyalty, it is important that airlines provide high-quality services. This paper examines different elements of service quality in the airline industry, including the...

The objective of this research was to verify the effects of information quality and management support as critical contributors to the successful application of continuous auditing and continuous monitoring in the government sector. This study utilized survey research that was conducted in the...

Global access to preschool has increased dramatically yet preschool quality is often poor. We use a randomized controlled trial to evaluate two approaches to improving the quality of Colombian preschools. We find that the first, which was rolled out nationwide and provides additional resources...

Many studies have suggested the adaptation and implementation of Total Quality Management (TQM) is likely to improve an organization’s performance. A considerable amount of literature has examined the relationship between TQM and other elements like business performance, organizational...

The major objective of this study was to determine the relationship between resource transformation capabilities and quality management practices under conditions of varying levels of Information and Communication Technology (ICT) fusion among Small and Medium Scale Enterprises (SMEs). Data were...

The paper examines the corporate social responsibility (CSR) reporting conducted by Saudi listed firms based on the guidelines of ISO 26000. To measure the extent of ISO disclosure, we use a content analysis. A CSR reporting index is established throughout the global reporting initiative (GRI)...

This article aims to comprehensively review, discuss, compare, contrast and categorize supply chain management (SCM) and quality management (QM) frameworks. SCM and QM literature were reviewed extensively. Their concepts and frameworks were discussed, compared, contrasted and classified. Several...