Search Results - subject:"quality function deployment"

Virtuous spillover effects of quality penalties on the continuity of health care

Deore, Aishwarrya; Krishnan, Ranjani; Nair, Anand - In: Production and operations management : the flagship … 32 (2023) 9, pp. 2846-2863

Persistent link: https://www.econbiz.de/10014369470

Manufacturing quality assessment in the Industry 4.0 era : a review

Markatos, Nikolaos G.; Mousavi, Alireza - In: Total quality management & business excellence 34 (2023) 13/14, pp. 1655-1681

Persistent link: https://www.econbiz.de/10014369717

How to develop standardized work for business processes in the transactional office environment

Ahmadi, Taher; Rahmani, Nooshin - In: Total quality management & business excellence 34 (2023) 13/14, pp. 1719-1732

Persistent link: https://www.econbiz.de/10014369722

ISO 9001 maintenance, decertification and recertification : a systematic literature review

Camango, Crispim; Cândido, Carlos J. F. - In: Total quality management & business excellence 34 (2023) 13/14, pp. 1764-1796

Persistent link: https://www.econbiz.de/10014369726

The role of integrated reporting quality and sustainability governance in stakeholder value creation

Mansor, Siti Mariam; Mohamat Sabri Hassan; Romlah Jaffar; … - In: Asian journal of accounting & governance 20 (2023), pp. 1-14

Persistent link: https://www.econbiz.de/10014555639

Impact of CEO cultural background on internal control quality : evidence from Cameroon

Joel, Tchuiendem Nelly; Benedict, Arthur; Nkwantabisa, … - In: Cogent business & management 10 (2023) 1, pp. 1-23

This research examines the relationship which exists between the CEO's cultural background and firm's internal control quality. It further investigates whether CEO duality, board size, and CEO tenure moderate this relationship. A sample of 100 unlisted, non-financial firms in Cameroon from 2016...

Persistent link: https://www.econbiz.de/10014452003

Indicators for TQM 4.0 model : Delphi method and analytic hierarchy process (AHP) analysis

Nguyen Thi Anh Van; Tucek, David; Nhat Tan Pham - In: Total quality management & business excellence 34 (2023) 2, pp. 220-234

Persistent link: https://www.econbiz.de/10013550049

Entrepreneurial failure analysis using quality management approaches

Safari, Arsalan; Das, Amit - In: Total quality management & business excellence 34 (2023) 2, pp. 235-260

Persistent link: https://www.econbiz.de/10013550050

The effects of service quality performance on customer satisfaction for non-banking financial institutions in an emerging economy

Wang, Cheng-Kun; Masukujjaman, Mohammad; Syed Shah Alam; … - In: International Journal of Financial Studies : open … 11 (2023) 1, pp. 1-19

This study aims to explore the effects of service-quality dimensions on the customer satisfaction of non-banking financial institutions in an emerging economy by adopting the renowned SERVPERF model. To verify the proposed model, data was collected from thirteen non-banking financial...

Persistent link: https://www.econbiz.de/10013550051

Quality assurance in supply chains during the COVID-19 pandemic : empirical evidence on organisational resilience of conformity assessment bodies

Mirtsch, Mona; Koch, Claudia; Ashari, Parsa Asna; … - In: Total quality management & business excellence 34 (2023) 5, pp. 615-636

Persistent link: https://www.econbiz.de/10013550263