Cover -- Half Title -- Title Page -- Copyright Page -- Dedication -- Table of Contents -- An Invitation for Strategic Thinking -- Acknowledgments -- Author and Contributors List -- About the Authors -- Contributing Authors -- Part I: Strategic Thinking -- 1 Strategy and Competition -- The Need...

Cover -- Half Title -- Title Page -- Copyright Page -- Contents -- About the Author -- Introduction -- Chapter 1: Common Misperceptions of Quality Management System (QMS) -- Chapter 2: Crucial Conversation Talking Points -- Chapter 3: The QMS Assessment -- Chapter 4: The QMS Structure -- Chapter...

Cover -- Half Title -- Title -- Copyright -- Dedication -- Contents -- Foreword -- Preface -- Acknowledgments -- About the Author -- List of Abbreviations -- List of Figures -- List of Tables -- Abstract -- Part I Introduction and Literature Review -- 1 Introduction and Overview -- 1.1...