QFD is employed to the tailoring of rollout processes. The risk of project failure is evaluated by means of a set of risk factors. The result is used to select the tasks that address the risk properly, leading to an efficient rollout process.

A wiki is a web based software which allows all visitors of a website to change its content by editing the siteonline in a web browser. With this key capability a wiki is an easy to use platform for collaborative working on(hyper-)texts...