Search Results - subject:"quality gap"

Compatible electric vehicle charging service : blessing or curse?

Chen, Feng; Xu, Su Xiu; Ning, Yu; Ji, Xiang; Ren, Yaping - In: Journal of retailing and consumer services 79 (2024), pp. 1-13

Persistent link: https://www.econbiz.de/10015098667

Measuring the technological backwardness of middle- and low-income countries: The employment quality gap and its relationship with the per capita income gap

Oreiro, José Luís; D'Amato, Stefan Wilson; … - In: PSL Quarterly Review 75 (2022) 301, pp. 139-159

The aim of the present article is to further develop the line of research initiated by Oreiro et al. (2019) by expanding the database used to calculate the EQI and the EQG, but also to control the effects of variables other than the EQG, such as the amount of capital per worker, over the PCIG...

Persistent link: https://www.econbiz.de/10015443576

Measuring the technological backwardness of middle- and low-income countries : the employment quality gap and its relationship with the per capita income gap

Oreiro, José Luís; D'Amato, Stefan Wilson; … - In: PSL quarterly review 75 (2022) 301, pp. 139-159

Persistent link: https://www.econbiz.de/10013279809

Network externalities in a vertically differentiated luxury goods market

Wu, Di; Sun, Ji; Wang, Leonard F. S.; Liu, Huizhong - In: Mathematical social sciences 128 (2024), pp. 100-109

Persistent link: https://www.econbiz.de/10014558651

Globalisation and informality : the role of quality gap and social contributions

Bellakhal, Rihab; Ghazzai, Hend; Lahmandi-Ayed, Rim - In: The world economy : the leading journal on … 47 (2024) 7, pp. 3120-3149

Persistent link: https://www.econbiz.de/10015114905

Patients' trio need satisfaction : a gap analysis between expectations and perceptions

Islam, Shahidul; Muhamad, Nazlida - In: Journal of business and economic analysis : (JBEA) 4 (2021) 2, pp. 119-130

environment quality (HEQ) and compare the effects of perceived, expected, and service quality gap on patient satisfaction … (67.3%) and the service quality gap (50.8%) can better explain patient satisfaction than the expected service quality (3 …

Persistent link: https://www.econbiz.de/10013337803

Assessing sustainable tourism development through service supply chain process maturity and service quality model

Balouei Jamkhaneh, Hadi; Shahin, Reza; Shahin, Arash - In: The international journal of productivity and … 72 (2023) 7, pp. 2046-2068

Persistent link: https://www.econbiz.de/10014338872

A comprehensive quality improvement model : integrating internal and external information

Tsai, Ming-Chun; Lin, Shu-Ping; Cheng, Ching-Chan - In: Total quality management & business excellence 33 (2022) 5, pp. 548-565

Persistent link: https://www.econbiz.de/10013166898

Examining the Effects of Services Quality Gap Based on the Customer Loyalty and Satisfaction through SERVQUAL Method (Saadat Poya Teb Company as a Case Study)

Mirzai, Narges Hossein; Aboutalebi, Neda - In: International Journal of Academic Research in … 4 (2014) 1, pp. 228-234

to examine the effects of services quality gap based on the customer loyalty and satisfaction through SERVQUAL method … quality. On the other hand, there is a significant relationship between services quality gap and customers’ loyalty and …

Persistent link: https://www.econbiz.de/10010747383

Private labels ain't bona fide! : perceived authenticity and willingness to pay a price premium for national brands over private labels

Kadirov, Djavlonbek - In: Journal of marketing management : MM 31 (2015) 17/18, pp. 1773-1798

Persistent link: https://www.econbiz.de/10011406191