Healthcare downstream referral programs, where patients are transferred to a community hospital after surgical treatment in a tertiary hospital for rehabilitation treatment, have been widely advocated. However, no appropriate payment scheme aligns incentives to promote the program. This paper...

We investigate a server's best queue disclosure strategy in a single-server service system with an uncertain quality level (which is assumed to be binary). We consider this problem from the perspective of a Bayesian persuasion game. The server first commits to a possibly mixed strategy stating...