We investigate a two-station queueing system where strategic customers must be sequentially serviced at both stations. We prove that an established property - that the distribution of the total time spent in a two-station system is independent of the chosen route when services times are...

Vaccine hesitancy is modelled as an endogenous decision within a behavioural SIR model with endogenous agent activity. It is shown that policy interventions that directly target costs associated with vaccine adoption may counter vaccine hesitancy while those that manipulate the utility of...

We study the impact of tipping in a service facility on the server's tipping wage, in the presence of an endogenously formed social norm. The problem is modeled as a two-stage tipping game: In the first stage, delay-sensitive customers arrive at an M/M/1 facility and decide whether to join or...