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~isPartOf:"Journal of the Academy of Marketing Science"
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Salespeople
58
Verkaufspersonal
58
Beziehungsmarketing
32
Relationship marketing
32
Selling
28
Verkauf
28
Consumer behaviour
27
Konsumentenverhalten
27
Customer satisfaction
16
Kundenzufriedenheit
16
Customer service
15
Kundenservice
15
Sales promotion
15
Verkaufsförderung
14
Dienstleistungsqualität
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Service quality
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Sales
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B-to-B-Marketing
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Business-to-business marketing
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USA
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Firm performance
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Unternehmenserfolg
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Einzelhandel
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Retail trade
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Kaufleute
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Lieferantenmanagement
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Merchants
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Preismanagement
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Pricing strategy
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Sales management
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Supplier relationship management
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Arbeitsleistung
6
Job performance
6
Leistungsmotivation
6
Marketing management
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Marketingmanagement
6
Motivation
6
Personal selling
6
Work motivation
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117
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Homburg, Christian
7
Hughes, Douglas E.
6
Lam, Son K.
6
Wieseke, Jan
6
Dubinsky, Alan J.
5
Mengüç, Bülent
5
Rapp, Adam
4
Agnihotri, Raj
3
Ahearne, Michael
3
Alavi, Sascha
3
Auh, Seigyoung
3
Baker, Thomas L.
3
DeCarlo, Thomas E.
3
Evans, Kenneth R.
3
Habel, Johannes
3
Hulland, John
3
Mullins, Ryan
3
Atefi, Yashar
2
Beitelspacher, Lauren Skinner
2
Bolander, Willy
2
Borgh, Michel van der
2
Böhm, Eva
2
Calantone, Roger J.
2
Chaker, Nawar N.
2
Cron, William L.
2
Good, Valerie
2
Grewal, Dhruv
2
Ingram, Thomas N.
2
Klarmann, Martin
2
Lee, Nick
2
Leigh, Thomas W.
2
Malshe, Avinash
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Marinova, Detelina
2
Miao, C. Fred
2
Monroe, Kent B.
2
Nijssen, E. J.
2
Plouffe, Christopher R.
2
Schmitz, Christian
2
Schrock, Wyatt A.
2
Singh, Jagdip
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Journal of the Academy of Marketing Science
Journal of business research : JBR
272
SpringerLink / Bücher
245
Industrial marketing management : the international journal for industrial and high-tech firms
238
The journal of personal selling & sales management : JPSSM
226
Journal of retailing and consumer services
202
NBER working paper series
123
Working paper / National Bureau of Economic Research, Inc.
121
International VAT monitor : a global guide to sales taxation
112
Journal of marketing
110
National tax journal
108
The journal of business & industrial marketing
102
Journal of personal selling & sales management
98
NBER Working Paper
97
International journal of hospitality management
95
IMF Working Papers
94
International journal of production economics
93
Journal of retailing
91
CESifo working papers
86
Management science : journal of the Institute for Operations Research and the Management Sciences
86
The journal of services marketing
84
Springer eBook Collection
81
European journal of operational research : EJOR
76
Europäische Hochschulschriften / 5
68
Journal of marketing research : JMR
68
The service industries journal
66
Working paper
65
European journal of marketing : EJM
56
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
55
Gabler Edition Wissenschaft
54
Psychology & marketing
54
International tax and public finance
53
IMF working papers
52
MPRA Paper
49
Journal of service research : JSR
47
Führung von Vertriebsorganisationen : Strategie - Koordination - Umsetzung
46
Journal of marketing theory and practice
46
UmsatzsteuerRundschau : UR : Zeitschrift für die gesamte Umsatzsteuerpraxis
46
Journal of business-to-business marketing
45
Springer eBook Collection / Business and Economics
45
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ECONIS (ZBW)
117
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1
Robots do not judge : service robots can alleviate embarrassment in service encounters
Holthöwer, Jana
;
Doorn, Jenny van
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 767-784
Persistent link: https://www.econbiz.de/10014326641
Saved in:
2
Unintended effects of price promotions : forgoing competitors' price promotions strengthens incumbent brand loyalty
Pratt, Alexander B.
;
Robinson, Stacey G.
;
Voorhees, Clay M.
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
5
,
pp. 1143-1164
Persistent link: https://www.econbiz.de/10014336213
Saved in:
3
The use of Net Promoter Score (NPS) to predict
sales
growth : insights from an empirical investigation
Baehre, Sven
;
O'Dwyer, Michele
;
O'Malley, Lisa
;
Lee, Nick
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
1
,
pp. 67-84
Persistent link: https://www.econbiz.de/10012819741
Saved in:
4
Customer-oriented salespeople's value creation and claiming in price negotiations
Kassemeier, Roland
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
4
,
pp. 689-712
Persistent link: https://www.econbiz.de/10013389228
Saved in:
5
No conversion, no conversation : consequences of retail salespeople disengaging from unpromising prospects
Cron, William L.
;
Alavi, Sascha
;
Habel, Johannes
; …
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
3
,
pp. 502-520
Persistent link: https://www.econbiz.de/10012548062
Saved in:
6
Behaviorally targeted location-based mobile marketing
Bernritter, Stefan F.
;
Ketelaar, Paul E.
;
Sotgiu, Francesca
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
4
,
pp. 677-702
Persistent link: https://www.econbiz.de/10012587383
Saved in:
7
Should firms invest more in marketing or R&D to maintain
sales
leadership? : an empirical analysis of
sales
leader firms
Vadakkepatt, Gautham
;
Shankar, Venkatesh
;
Varadarajan, Rajan
- In:
Journal of the Academy of Marketing Science
49
(
2021
)
6
,
pp. 1088-1108
Persistent link: https://www.econbiz.de/10012659696
Saved in:
8
Customer-focused voice and rule-breaking in the frontlines
Gazzoli, Gabriel
;
Chaker, Nawar N.
;
Zablah, Alex R.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
2
,
pp. 388-409
Persistent link: https://www.econbiz.de/10012819765
Saved in:
9
Managing differential effects of salespersons' regulatory foci : a dual process model of dominant and supplemental pathways
Miao, Fred
;
Zheng, Yi
;
Zang, Zhimei
;
Grisaffe, Douglas B.
; …
- In:
Journal of the Academy of Marketing Science
50
(
2022
)
3
,
pp. 563-585
Persistent link: https://www.econbiz.de/10013199137
Saved in:
10
The effect of implementing chatbot customer service on stock returns : an event study analysis
Fotheringham, Darima
;
Wiles, Michael A.
- In:
Journal of the Academy of Marketing Science
51
(
2023
)
4
,
pp. 802-822
Persistent link: https://www.econbiz.de/10014326648
Saved in:
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