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Search: subject:"salesforce"
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Salespeople
2,884
Verkaufspersonal
2,884
Selling
1,029
Verkauf
1,028
Relationship marketing
845
Beziehungsmarketing
841
Consumer behaviour
369
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361
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361
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348
Work behaviour
348
B-to-B-Marketing
337
Business-to-business marketing
337
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337
Job satisfaction
299
Absatz
292
Arbeitszufriedenheit
291
Customer satisfaction
280
Kundenzufriedenheit
276
Dienstleistungsqualität
273
Service quality
273
Lieferantenmanagement
267
Supplier relationship management
267
Retail trade
207
Einzelhandel
206
Leistungsmotivation
192
Work motivation
192
Emotion
187
Theorie
184
Theory
183
Customer service
165
Kundenservice
162
Vertrieb
160
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156
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147
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143
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134
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357
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Ahearne, Michael
45
Agnihotri, Raj
36
Rapp, Adam
33
Jaramillo, Fernando
25
Johnson, Jeff S.
24
Alavi, Sascha
23
Friend, Scott B.
23
Rutherford, Brian N.
23
Wieseke, Jan
23
Bolander, Willy
22
Chaker, Nawar N.
22
Habel, Johannes
22
Schwepker, Charles H. <Jr.>
22
Rangarajan, Deva
21
Hughes, Douglas E.
20
Itani, Omar S.
20
Verbeke, Willem J. M. I.
20
Guenzi, Paolo
19
Homburg, Christian
19
Madhani, Pankaj M.
19
Pullins, Ellen
18
Schmitz, Christian
18
Singh, Ramendra
18
Lam, Son K.
17
Marshall, Greg W.
17
Plouffe, Christopher R.
17
Zablah, Alex R.
17
Evans, Kenneth R.
16
Bagozzi, Richard P.
15
Dugan, Riley
15
Hochstein, Bryan
15
Mallin, Michael L.
15
Mulki, Jay P.
15
Panagopoulos, Nikolaos G.
15
Chung, Doug J.
14
DeCarlo, Thomas E.
14
Dubinsky, Alan J.
14
Hartmann, Nathaniel N.
14
Onyemah, Vincent
14
Sharma, Arun
14
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Technology Management, Economics and Policy Program (TEMEP), Seoul National University
2
Alexander Group, Inc.
1
American Management Association
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Books on Demand GmbH <Norderstedt>
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1
European School of Management and Technology (ESMT)
1
Fachverlag für Wirtschafts- und Steuerrecht Schäffer <Stuttgart>
1
Forum Berufsbildung
1
GABAL-Verlag GmbH
1
Graduate School of Business Administration, Harvard University
1
IGI Global
1
Institut Arbeit und Wirtschaft
1
Institut de socio-économie des entreprises et des organisations / Colloque d'automne <29., 2016, Lyon>
1
Marketing Science Institute
1
Real Estate Education Company
1
Technische Universität Dortmund / Juniorprofessur für Dienstleistungsmanagement
1
The Sales Educators <Maitland, Fla.>
1
U.S. Senate
1
United States / Congress / Joint Committee on Atomic Energy / Subcommittee on Communities
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Universität Bamberg <1979-1988>
1
Universität Kassel
1
Universität St. Gallen
1
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1
Verlag Dr. Kovač
1
Verlag Franz Vahlen
1
expert-Verlag GmbH Fachverlag für Wirtschaft und Technik
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Industrial marketing management : the international journal for industrial and high-tech firms
183
The journal of personal selling & sales management : JPSSM
159
Journal of business research : JBR
136
Journal of personal selling & sales management : JPSSM
98
The journal of business & industrial marketing
91
Journal of the Academy of Marketing Science
68
Journal of retailing and consumer services
56
Journal of marketing
40
Journal of business-to-business marketing
38
The service industries journal
34
European Journal of Marketing
30
Journal of Business & Industrial Marketing
29
Journal of retailing
28
The journal of services marketing
28
Journal of marketing theory and practice
25
Journal of marketing education : JME
24
SpringerLink / Bücher
24
European journal of marketing : EJM
23
Journal of service research
23
Management science : journal of the Institute for Operations Research and the Management Sciences
20
Psychology & marketing
20
Journal of business ethics : JOBE
19
Journal of marketing research : JMR
19
European journal of marketing
18
International journal of hospitality management
18
Marketing Science
18
International journal of retail & distribution management
17
Journal of service research : JSR
17
The Oxford handbook of strategic sales and sales management
16
Journal of marketing theory and practice : JMTP
15
International journal of contemporary hospitality management
14
Marketing science
14
Journal of strategic marketing
13
Marketing letters : a journal of research in marketing
13
Journal of global scholars of marketing science : bridging Asia and the world ; JGSMS
12
Journal of service management
12
Asia Pacific journal of marketing and logistics
11
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
11
Journal of managerial issues : JMI
11
Journal of marketing channels : ... distribution systems, strategy, and management
11
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ECONIS (ZBW)
2,894
Other ZBW resources
100
RePEc
34
BASE
3
EconStor
3
USB Cologne (EcoSocSci)
2
Showing
51
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60
of
3,036
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51
Human vs. automated sales agents : how and why customer responses shift across sales stages
Adam, Martin
;
Roethke, Konstantin
;
Benlian, Alexander
- In:
Information systems research : ISR
34
(
2023
)
3
,
pp. 1148-1168
Persistent link: https://www.econbiz.de/10014384219
Saved in:
52
The importance of pre-employment job motives in predicting voluntary
salesforce
turnover in the gig economy
Peterson, Robert A.
;
Crittenden, Victoria Lynn
- In:
Journal of business-to-business marketing
30
(
2023
)
3
,
pp. 333-348
Persistent link: https://www.econbiz.de/10014454762
Saved in:
53
Some agents are more similar than others : customer orientation of frontline robots and employees
Leiño Calleja, David
;
Schepers, Jeroen
;
Nijssen, E. J.
- In:
Journal of service management
34
(
2023
)
6
,
pp. 27-49
Persistent link: https://www.econbiz.de/10014456545
Saved in:
54
Fostering creative selling through ethics : an emotion-based approach
Bande, Belén
;
Castro-González, Sandra
; …
- In:
Business ethics, the environment & responsibility
32
(
2023
)
1
,
pp. 211-225
Persistent link: https://www.econbiz.de/10013471930
Saved in:
55
Flash sales : how consumers' emotional responses to negative word-of-mouth affect diagnosticity and purchase intentions
Tan, Wee Kheng
;
Chen, Po-Yen
- In:
Service business
17
(
2023
)
4
,
pp. 1001-1024
Persistent link: https://www.econbiz.de/10014504691
Saved in:
56
Policy impacts on Indian telecom services industry : sales, connectivity and usages
Karonnon, Prajeesh
;
Rajeev, Meenakshi
-
2023
Persistent link: https://www.econbiz.de/10014556631
Saved in:
57
New technology and in-store service encounters : an analysis of coping practices and work experiences among frontline employees
Bäckström, Kristina
- In:
The international review of retail, distribution and …
33
(
2023
)
5
,
pp. 494-518
Persistent link: https://www.econbiz.de/10014558955
Saved in:
58
Stopping the spread : how blame attributions drive customer-to-customer misbehavior contagion and what frontline employees can do to curb it
Danatzis, Ilias
;
Möller-Herm, Jana
- In:
Journal of service research
26
(
2023
)
3
,
pp. 459-475
Persistent link: https://www.econbiz.de/10014326009
Saved in:
59
A theory of predictive sales analytics adoption
Habel, Johannes
;
Alavi, Sascha
;
Heinitz, Nicolas
- In:
AMS review : official publication of the Academy of …
13
(
2023
)
1/2
,
pp. 34-54
Persistent link: https://www.econbiz.de/10014327814
Saved in:
60
The customer is often wrong : investigating the influence of customer failures and apologies on frontline service employee well-being
Robertson, Nichola
;
Rotman, Jeffrey
;
MacQuilken, Lisa
; …
- In:
Psychology & marketing
40
(
2023
)
4
,
pp. 825-844
Persistent link: https://www.econbiz.de/10014290864
Saved in:
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