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  • Search: subject:"service"
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Year of publication
Subject
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Service quality 24,124 Dienstleistungsqualität 23,222 Dienstleistungssektor 13,148 Service industry 12,462 Theorie 11,524 Theory 11,494 Deutschland 11,322 Finanzdienstleistung 10,628 Germany 10,409 Financial services 10,223 Debt management 9,969 Schuldenmanagement 9,865 Consumer behaviour 8,440 Customer satisfaction 8,358 Konsumentenverhalten 8,255 Kundenzufriedenheit 7,863 USA 7,651 Relationship marketing 7,619 Beziehungsmarketing 7,540 United States 7,243 Welt 6,413 World 6,400 Öffentliche Dienstleistung 5,677 Dienstleistung 5,610 Public services 5,553 Logistikunternehmen 5,506 Logistics provider 5,492 Dienstleistungshandel 5,305 Trade in services 5,303 Außenpolitik 5,188 Foreign policy 5,186 EU countries 5,071 EU-Staaten 5,071 Öffentlicher Dienst 5,055 Civil service 4,180 Innovation 4,147 Services 3,968 Großbritannien 3,887 United Kingdom 3,810 Unternehmensdienstleistung 3,680
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Online availability
All
Free 38,219 Undetermined 35,642 CC license 2,402
Type of publication
All
Article 77,889 Book / Working Paper 63,386 Journal 1,480 Other 114 Database 4
Type of publication (narrower categories)
All
Article in journal 54,111 Aufsatz in Zeitschrift 54,111 Graue Literatur 18,653 Non-commercial literature 18,653 Aufsatz im Buch 13,546 Book section 13,546 Working Paper 11,574 Arbeitspapier 11,063 Hochschulschrift 4,560 Collection of articles of several authors 4,033 Sammelwerk 4,033 Thesis 3,493 research-article 3,266 Aufsatzsammlung 2,181 Amtsdruckschrift 2,153 Government document 2,153 Case study 1,788 Fallstudie 1,788 Konferenzschrift 1,669 Conference proceedings 1,020 Bibliografie enthalten 841 Bibliography included 841 Conference paper 811 Konferenzbeitrag 811 Statistik 780 Article 660 Statistics 597 Dissertation u.a. Prüfungsschriften 595 No longer published / No longer aquired 468 Lehrbuch 404 case-report 362 Textbook 328 Collection of articles written by one author 326 Sammlung 326 Forschungsbericht 311 Advisory report 264 Gutachten 264 conceptual-paper 249 review-article 247 Handbook 237
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Language
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English 109,428 German 20,271 Undetermined 8,254 French 1,696 Spanish 873 Russian 612 Italian 495 Polish 416 Hungarian 236 Portuguese 206 Swedish 189 Dutch 165 Danish 118 Finnish 91 Norwegian 75 Czech 60 Lithuanian 52 Croatian 50 Romanian 46 Ukrainian 44 Slovak 38 Malay (macrolanguage) 27 Bulgarian 23 Chinese 17 Arabic 16 Serbian 16 Slovenian 14 Modern Greek (1453-) 10 Indonesian 9 Thai 9 Turkish 9 Afrikaans 8 Japanese 8 Multiple languages 8 Korean 7 Bosnian 4 Vietnamese 4 Azerbaijani 3 Estonian 3 Latvian 3
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Author
All
Mattoo, Aaditya 247 Bruhn, Manfred 201 Hoekman, Bernard M. 160 Corsten, Hans 124 Edvardsson, Bo 110 Siciliani, Luigi 88 Vargo, Stephen L. 83 Krcmar, Helmut 80 Francois, Joseph F. 76 Eichengreen, Barry 75 Gebauer, Heiko 75 Crew, Michael A. 73 Stauss, Bernd 73 Asongu, Simplice 72 Gallouj, Faïz 72 Gössinger, Ralf 72 Kaiser, Ulrich 71 Kowalkowski, Christian 71 Mattila, Anna S. 71 Wirtz, Jochen 68 Grönroos, Christian 65 Witell, Lars 65 Hadwich, Karsten 64 Hanushek, Eric Alan 64 Kleindorfer, Paul R. 62 Propper, Carol 59 Han, Heesup 58 Straume, Odd Rune 58 Jahn, Elke J. 57 Lechner, Michael 57 Tarr, David G. 57 Borchert, Ingo 54 Gustafsson, Anders 54 Lusch, Robert F. 54 Panizza, Ugo 54 Rahman, Zillur 54 Sauvé, Pierre 54 Rivkin, Steven G. 53 Rubalcaba-Bermejo, Luis 53 Brekke, Kurt R. 52
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Institution
All
International Monetary Fund 2,487 International Monetary Fund (IMF) 2,466 National Bureau of Economic Research 761 Internationaler Währungsfonds 746 OECD 526 World Bank 254 International Monetary Fund / African Dept 249 Springer Fachmedien Wiesbaden 217 International Monetary Fund / European Dept 206 Europäische Kommission 183 IGI Global 172 International Monetary Fund / Western Hemisphere Dept 157 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 157 World Bank Group 136 International Monetary Fund / Asia and Pacific Dept 128 International Labour Organization (ILO), United Nations 124 European Agency for Safety and Health at Work 114 International Monetary Fund / Middle East and Central Asia Dept 103 HAL 99 Inter-American Development Bank 97 Europäische Kommission / Statistisches Amt 85 Organisation for Economic Co-operation and Development 84 Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz 76 Economics Research, World Bank Group 73 Edward Elgar Publishing 70 European Commission / Directorate-General for Economic and Financial Affairs 65 Weltbank 65 Mathematica Policy Research 62 European Foundation for the Improvement of Living and Working Conditions 60 UNCTAD 60 Nomos Verlagsgesellschaft 55 Verlag Dr. Kovač 51 Université Paris-Dauphine (Paris IX) 49 World Trade Organization 48 European Parliament / Directorate-General for Internal Policies of the Union 46 European Central Bank 44 eSocialSciences 42 Internationales Arbeitsamt 40 Österreichisches Institut für Wirtschaftsforschung 39 Asian Development Bank 38
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Published in...
All
IMF Staff Country Reports 2,718 IMF country report 1,303 The service industries journal 769 NBER working paper series 754 SpringerLink / Bücher 749 Working paper / National Bureau of Economic Research, Inc. 638 Journal of business research : JBR 634 International journal of hospitality management 625 NBER Working Paper 609 Discussion paper series / IZA 538 IMF staff country report 506 Journal of Services Marketing 506 Journal of retailing and consumer services 499 The journal of services marketing 470 European journal of operational research : EJOR 407 International journal of production economics 405 International journal of production research 399 IMF Working Papers 346 Transportation research / E : an international journal 343 Industrial marketing management : the international journal for industrial and high-tech firms 340 Working paper 339 Discussion paper / Centre for Economic Policy Research 319 IZA Discussion Paper 313 Journal of service management 307 Public management review 300 Policy research working paper : WPS 298 International journal of contemporary hospitality management 297 CESifo working papers 292 World Bank E-Library Archive 287 IMF working papers 277 Total quality management & business excellence : an official journal of the European Society for Organisational Excellence 266 Springer eBook Collection 254 Service business 248 Journal of service research : JSR 219 Telecommunications policy : the international journal of digital economy, data sciences and new media 219 Management science : journal of the Institute for Operations Research and the Management Sciences 215 Tourism management : research, policies, practice 212 Services marketing quarterly 209 International journal of business information systems : IJBIS 200 Journal of hospitality marketing & management 199
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Source
All
ECONIS (ZBW) 124,036 RePEc 8,079 Other ZBW resources 4,798 USB Cologne (EcoSocSci) 3,748 EconStor 1,340 BASE 682 ArchiDok 104 USB Cologne (business full texts) 85 OLC EcoSci 1
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Showing 1 - 10 of 142,873
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Emotional energy : when customer interactions energize service employees
Cayla, Julien; Auriacombe, Brigitte - 2025
Persistent link: https://www.econbiz.de/10015374132
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The Nexus between the digital service economy and intraregional wage inequalities
Capello, Roberta; Lenzi, Camilla; Panzera, Elisa - In: Economic geography 100 (2024) 3, pp. 246-273
Persistent link: https://www.econbiz.de/10014575910
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Impact of transformational leadership on service delivery behaviours of frontline service employees
Jauhari, Hemang; Kumar, Manish; Pandey, Jayesh - In: Journal of retailing and consumer services 79 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10015098526
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Unintended consequences of humanoid service robots : a case study of public service organizations
Wang, Yazhu Maggie; Matook, Sabine; Dennis, Alan - In: Journal of business research : JBR 174 (2024), pp. 1-15
Persistent link: https://www.econbiz.de/10014549165
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Exploring the effects of service innovation ambidexterity on service design in the tourism and hospitality industry
Tajeddini, Kayhan; Gamage, Thilini Chathurika; Tajdini, … - In: International journal of hospitality management 119 (2024), pp. 1-14
Persistent link: https://www.econbiz.de/10015070775
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Reuse of service concept elements for modular service design
Hunke, Fabian; Satzger, Gerhard; Tuunanen, Tuure - In: Journal of service management 35 (2024) 6, pp. 216-241
Persistent link: https://www.econbiz.de/10015401007
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Measuring and managing service productivity : a meta-analysis
Hofmeister, Johannes; Kanbach, Dominik K.; Hogreve, Jens - In: Review of managerial science : RMS 18 (2024) 3, pp. 739-775
Persistent link: https://www.econbiz.de/10014551504
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Do we think and feel alike? : field evidence on developing a shared reality when dealing with service robots
Steins, Mark; Becker, Marc; Odekerken-Schröder, Gaby; … - In: Journal of business research : JBR 180 (2024), pp. 1-13
Persistent link: https://www.econbiz.de/10014556472
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The different shades of innovation emergence in smart service systems : the case of Italian cluster for aerospace technology
Troisi, Orlando; Visvizi, Anna; Grimaldi, Mara - In: The journal of business & industrial marketing 39 (2024) 6, pp. 1105-1129
Persistent link: https://www.econbiz.de/10015081111
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Smart cash point in a B2B market to enable service innovation : towards transparency and shared intentions- a case study
Megaro, Antonietta - In: The journal of business & industrial marketing 39 (2024) 6, pp. 1162-1173
Persistent link: https://www.econbiz.de/10015081122
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