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  • Search: subject:"service"
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Year of publication
Subject
All
Service quality 25,627 Dienstleistungsqualität 24,625 Dienstleistungssektor 13,831 Service industry 13,132 Theorie 12,018 Theory 11,988 Finanzdienstleistung 11,604 Deutschland 11,483 Financial services 11,195 Germany 10,566 Debt management 10,531 Schuldenmanagement 10,427 Consumer behaviour 9,127 Konsumentenverhalten 8,942 Customer satisfaction 8,873 Kundenzufriedenheit 8,360 Relationship marketing 8,108 Beziehungsmarketing 8,022 USA 7,885 United States 7,472 Welt 6,857 World 6,844 Öffentliche Dienstleistung 6,054 Public services 5,931 Logistikunternehmen 5,862 Logistics provider 5,848 Dienstleistung 5,821 Außenpolitik 5,670 Foreign policy 5,668 Dienstleistungshandel 5,546 Trade in services 5,544 Öffentlicher Dienst 5,437 EU countries 5,333 EU-Staaten 5,332 Innovation 4,561 Civil service 4,530 Großbritannien 4,175 Services 4,150 United Kingdom 4,074 Unternehmensdienstleistung 3,811
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Online availability
All
Undetermined 43,274 Free 41,422 CC license 3,231 Digitizable 130
Type of publication
All
Article 87,123 Book / Working Paper 65,221 Journal 1,553 Other 114 Database 5
Subcategories
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Article in journal 70,344 Working paper 16,861 Book section 13,805 Proceedings 2,686 Government document 2,259 Case study 2,193 Statistics 807 Textbook 411 Report 274 Handbook 241 Review 212 Guidebook 207 Literature review 118 Glossary included 87 Annual report 55 Law 46 Reference work 44 Biography 33 Introduction 30 Newspaper 6 Dissertation 2
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Language
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English 119,198 German 20,469 Undetermined 9,472 French 1,724 Spanish 891 Russian 620 Italian 501 Polish 423 Hungarian 236 Portuguese 213 Swedish 193 Dutch 166 Danish 119 Finnish 91 Norwegian 77 Czech 61 Lithuanian 52 Croatian 50 Romanian 46 Ukrainian 45 Slovak 38 Malay (macrolanguage) 28 Bulgarian 23 Korean 23 Chinese 17 Arabic 16 Serbian 16 Slovenian 14 Modern Greek (1453-) 10 Indonesian 9 Thai 9 Turkish 9 Afrikaans 8 Japanese 8 Multiple languages 8 Bosnian 4 Vietnamese 4 Azerbaijani 3 Estonian 3 Latvian 3
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Author
All
Mattoo, Aaditya 241 Bruhn, Manfred 212 Hoekman, Bernard M. 177 Corsten, Hans 125 Edvardsson, Bo 119 Siciliani, Luigi 101 Mattila, Anna S. 90 Vargo, Stephen L. 87 Krcmar, Helmut 84 Francois, Joseph F. 83 Gallouj, Faïz 83 Eichengreen, Barry 82 Crew, Michael A. 81 Gebauer, Heiko 81 Asongu, Simplice 79 Kowalkowski, Christian 78 Stauss, Bernd 78 Wirtz, Jochen 77 Witell, Lars 74 Han, Heesup 73 Gössinger, Ralf 72 Kaiser, Ulrich 72 Grönroos, Christian 69 Kleindorfer, Paul R. 69 Hadwich, Karsten 68 Propper, Carol 67 Hanushek, Eric Alan 66 Straume, Odd Rune 65 Lechner, Michael 64 Panizza, Ugo 61 Brekke, Kurt R. 59 Lusch, Robert F. 58 Gustafsson, Anders 57 Jaag, Christian 57 Jahn, Elke J. 57 Rahman, Zillur 57 Rubalcaba-Bermejo, Luis 56 Sauvé, Pierre 56 Daniels, Peter W. 55 Djellal, Faridah 54
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Institution
All
International Monetary Fund 2,488 International Monetary Fund (IMF) 2,466 National Bureau of Economic Research 799 Internationaler Währungsfonds 747 OECD 547 International Monetary Fund / African Dept 301 World Bank 257 International Monetary Fund / European Dept 251 Springer Fachmedien Wiesbaden 220 International Monetary Fund / Western Hemisphere Dept 197 Europäische Kommission 183 IGI Global 172 International Monetary Fund / Asia and Pacific Dept 164 Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München 157 World Bank Group 136 International Monetary Fund / Middle East and Central Asia Dept 129 European Agency for Safety and Health at Work 126 International Labour Organization (ILO), United Nations 124 Inter-American Development Bank 101 HAL 99 Europäische Kommission / Statistisches Amt 86 Edward Elgar Publishing 84 Organisation for Economic Co-operation and Development 83 Europäische Agentur für Sicherheit und Gesundheitsschutz am Arbeitsplatz 77 Economics Research, World Bank Group 73 European Commission / Directorate-General for Economic and Financial Affairs 68 Weltbank 63 European Foundation for the Improvement of Living and Working Conditions 62 Mathematica Policy Research 62 UNCTAD 62 Nomos Verlagsgesellschaft 55 Verlag Dr. Kovač 53 Université Paris-Dauphine (Paris IX) 49 World Trade Organization 49 European Parliament / Directorate-General for Internal Policies of the Union 48 European Central Bank 47 eSocialSciences 42 Internationales Arbeitsamt 41 Stiftung Wissenschaft und Politik 40 Österreichisches Institut für Wirtschaftsforschung 40
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Published in...
All
IMF Staff Country Reports 3,423 IMF country report 1,303 NBER working paper series 793 The service industries journal 781 SpringerLink / Bücher 752 International journal of hospitality management 713 Discussion paper series 709 Journal of business research : JBR 668 Working paper / National Bureau of Economic Research, Inc. 638 NBER Working Paper 609 Journal of retailing and consumer services 543 Journal of Services Marketing 506 The journal of services marketing 473 International journal of production economics 437 European journal of operational research : EJOR 427 International journal of production research 413 Total quality management & business excellence 405 Working paper 375 IMF Working Papers 355 International journal of contemporary hospitality management 350 Industrial marketing management : the international journal for industrial and high-tech firms 346 The Service Industries Journal 346 Transportation research / E : an international journal 342 Public management review 331 CESifo working papers 324 Discussion paper / Centre for Economic Policy Research 319 IZA Discussion Paper 313 Journal of service management 311 Policy research working paper : WPS 297 World Bank E-Library Archive 288 IMF working papers 277 Springer eBook Collection 257 Service business 248 Cogent business & management 237 Management science : journal of the Institute for Operations Research and the Management Sciences 237 Journal of the Operational Research Society 222 Applied economics 221 Tourism management : research, policies, practice 221 Journal of service research : JSR 220 Telecommunications policy : the international journal of digital economy, data sciences and new media 219
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Source
All
ECONIS (ZBW) 131,526 Other ZBW resources 8,193 RePEc 8,079 USB Cologne (EcoSocSci) 3,748 EconStor 1,598 BASE 682 ArchiDok 104 USB Cologne (business full texts) 85 OLC EcoSci 1
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Showing 1 - 10 of 137,509
 
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AI in service design : a new framework for hybrid human–AI service encounters
Mortati, Marzia; Freitas, Giovanna Viana Mundstock - 2026
Persistent link: https://www.econbiz.de/10015670798
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Digital service orientation : unlocking servitization in service operations and service sales
Sklyar, Alexey; Sörhammar, David; Kowalkowski, Christian; … - 2025
Persistent link: https://www.econbiz.de/10015580750
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Do service bundlers and non-bundlers perceive switching barriers differently?
Tesfom, Goitom - 2026
Persistent link: https://www.econbiz.de/10016059210
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Consumer perceptions of GenAI in service delivery : scale development and validation
Van Esch, Patrick; Cui, Yuanyuan; Arli, Denni; … - 2026
Persistent link: https://www.econbiz.de/10016069963
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Is compensation necessary to recover robotic service failures? : the role of attribution and rapport in restaurants
Huang, Yu-shan; Kao, Wei-Kang; Tao, Chen-Wei (Willie); … - 2026
Persistent link: https://www.econbiz.de/10015609068
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Innovation readiness through grassroots service design : translating field evidence into a portable service chair
Han, Cheng-Ting; Lin, Hsin-mei; Chen, Ching-Yun - 2026
conceptualizes readiness as a staged service-design condition comprising problem-recognition readiness, practitioner-agency readiness … judgment were translated into design parameters and two chair prototypes for mobile service delivery. Three cross … that grassroots service innovation readiness is not simply an attitudinal state but an enacted process through which field …
Persistent link: https://www.econbiz.de/10015653720
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Open science : a review of Its effectiveness and implications for service research
Van Vaerenbergh, Yves; Hazée, Simon; Zwienenberg, Thijs J. - 2026
Persistent link: https://www.econbiz.de/10015670747
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Service profit chain : a systematic literature review on expansions and modifications towards innovative service processes development
Kanellopoulou, Filio; Giovanis, Apostolos; … - 2026
Persistent link: https://www.econbiz.de/10016069365
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The rebranding process in service organizations : influence patterns of core service characteristics
Novaković, Nebojša; Spajić, Jelena; Hiršenberger, Helena - 2026
Rebranding has emerged as a complex organizational phenomenon, particularly in service contexts where value is created … through interactive and process-based relationships. Despite extensive research in branding, the role of core service …, inseparability of production and consumption, heterogeneity, and perishability influence the rebranding process in service …
Persistent link: https://www.econbiz.de/10016070628
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Making lemonade from lemons : a transaction cost economics perspective on third-party disruptions in a multivendor information technology service
Liu, Haoyuan; Wen, Wen; Barua, Anitesh; Whinston, Andrew B. - 2025
Persistent link: https://www.econbiz.de/10015434844
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