EconBiz - Find Economic Literature
    • Logout
    • Change account settings
  • A-Z
  • Beta
  • About EconBiz
  • News
  • Thesaurus (STW)
  • Academic Skills
  • Help
  •  My account 
    • Logout
    • Change account settings
  • Login
EconBiz - Find Economic Literature
Publications Events
Search options
Advanced Search history
My EconBiz
Favorites Loans Reservations Fines
    You are here:
  • Home
  • Search: subject:"service theory"
Narrow search

Narrow search

Year of publication
Subject
All
Dienstleistung 5 Dienstleistungssektor 5 Service industry 5 Services 5 Service theory 4 service theory 4 Dienstleistungsqualität 3 Service quality 3 service concept 3 service definition 3 Beziehungsmarketing 2 Consumer behaviour 2 Dienstleistungsmanagement 2 GATS 2 Konsumentenverhalten 2 New service marketplace 2 Relationship marketing 2 Research 2 Service co-production 2 Service exports 2 Service management 2 Theorie 2 Theory 2 Unified service theory 2 WTO 2 business process reengineering 2 general process model 2 Business process management 1 Business services 1 Consumer trends 1 Creativity 1 Customer experience 1 Customer incivility 1 Design practice 1 Dienstleistungshandel 1 Dienstleistungsinnovation 1 Dienstleistungsmarketing 1 EU countries 1 EU-Staaten 1 Education 1
more ... less ...
Online availability
All
Undetermined 8 Free 2
Type of publication
All
Article 8 Book / Working Paper 2
Type of publication (narrower categories)
All
Article in journal 5 Aufsatz in Zeitschrift 5 Working Paper 2 Arbeitspapier 1 Graue Literatur 1 Non-commercial literature 1 conceptual-paper 1 research-article 1
more ... less ...
Language
All
English 9 Undetermined 1
Author
All
Money, R. Bruce 2 Perks, Helen 2 Rosenbaum, Mark 2 Russell-Bennett, Rebekah 2 Sampson, Scott E. 2 Sousa, Rui 2 Welker, Carl B. 2 Witell, Lars 2 Wünderlich, Nancy V. 2 Anders Gustafsson and Professor Roderick J. Brodie, Professor 1 Contreras-Ramírez, Germán 1 Kayastha, Sandeep 1 Nelson Oly Ndubisi and Professor Rajan Nataraajan, Professor 1 Voss, Chris 1 Voss, Christopher A. 1 Windahl, Charlotta 1
more ... less ...
Published in...
All
Journal of Service Management 2 Journal of service management 2 The journal of services marketing 2 IUBH Discussion Papers - Business & Management 1 IUBH discussion papers - Business & Management 1 Journal of marketing management : MM 1 Service Science 1
more ... less ...
Source
All
ECONIS (ZBW) 6 Other ZBW resources 2 EconStor 1 RePEc 1
Showing 1 - 10 of 10
Cover Image
Peculiarities of services - a critical reflection
Welker, Carl B. - 2020
industrial manufacturing as well, or have academic but no practical relevance, or even reflect analytical failure in service … theory. More important, the author points at the real issues worth being discussed: Products (services) that are highly …
Persistent link: https://www.econbiz.de/10012236854
Saved in:
Cover Image
Peculiarities of services - a critical reflection
Welker, Carl B. - 2020
industrial manufacturing as well, or have academic but no practical relevance, or even reflect analytical failure in service … theory. More important, the author points at the real issues worth being discussed: Products (services) that are highly …
Persistent link: https://www.econbiz.de/10012231144
Saved in:
Cover Image
Editorial: opportunities in the new service marketplace
Russell-Bennett, Rebekah; Rosenbaum, Mark - In: The journal of services marketing 36 (2022) 4, pp. 445-449
Persistent link: https://www.econbiz.de/10013407530
Saved in:
Cover Image
Editorial: research priorities in the new service marketplace
Rosenbaum, Mark; Russell-Bennett, Rebekah; … - In: The journal of services marketing 36 (2022) 8, pp. 1009-1014
Persistent link: https://www.econbiz.de/10013410759
Saved in:
Cover Image
Market sense-making in design practice : exploring curiosity, creativity and courage
Windahl, Charlotta - In: Journal of marketing management : MM 33 (2017) 3/4, pp. 280-291
Persistent link: https://www.econbiz.de/10011707550
Saved in:
Cover Image
Reflections on context in service research
Voss, Chris; Perks, Helen; Sousa, Rui; Witell, Lars; … - In: Journal of Service Management 27 (2016) 1, pp. 30-36
theory. The authors explore the challenges of context for service theory and how we might learn from theory in a particular …
Persistent link: https://www.econbiz.de/10014894592
Saved in:
Cover Image
Reflections on context in service research
Voss, Christopher A.; Perks, Helen; Sousa, Rui; Witell, Lars - In: Journal of service management 27 (2016) 1, pp. 30-36
Persistent link: https://www.econbiz.de/10011482107
Saved in:
Cover Image
Modes of customer co-production for international service offerings
Sampson, Scott E.; Money, R. Bruce - In: Journal of Service Management 26 (2015) 4, pp. 625-647
apply an established theory of co-production, the Unified Service Theory (UST), to the international service context. This …
Persistent link: https://www.econbiz.de/10014894499
Saved in:
Cover Image
Modes of customer co-production for international service offerings
Sampson, Scott E.; Money, R. Bruce - In: Journal of service management 26 (2015) 4, pp. 625-647
Persistent link: https://www.econbiz.de/10011416772
Saved in:
Cover Image
Defining Service and Non-Service Exchanges
Kayastha, Sandeep - In: Service Science 3 (2011) 4, pp. 313-324
Clear-cut classification of exchanges into services and non-services is vital for governments to estimate contributions of service and other sectors to national incomes, for businesses to know their tax and tortious liabilities and for researchers to develop new theories and concepts of...
Persistent link: https://www.econbiz.de/10010990659
Saved in:
A service of the
zbw
  • Sitemap
  • Plain language
  • Accessibility
  • Contact us
  • Imprint
  • Privacy

Loading...