This paper studies the long-term impact of a permanent shift to fully remote work in the call center division of a major multinational firm. Using detailed administrative data, we document three key findings. First, the shift to remote work enabled the firm to tap into previously underutilized...

Workplace Incivility is an irritable blemish of modern organizations that has attracted considerable scholarly attention owing to its incongruity in the knowledge workforce, and its catastrophic organizational outcomes. The conservation of resources theory, affective events theory, and...

Neue Arbeitsfelder, die aufgrund ihrer Komplexität die Arbeit verschiedener Ressorts berühren und deren Zusammenarbeit bedingen, wie Integration, Klimaschutz oder Klimaanpassung, werden in städtischen Verwaltungen in der Regel als Querschnittsaufgaben angelegt. In den Kommunen kann eine...

The mining industry is driving the growth of global economies; however, the sector faces persistent talent retention challenges. This research sought to investigate the impact of intervening variables on the relationship between talent management practices (TMP) and intention to stay.Statistical...

Background: Emotions play a central role in how employees respond to workplace bullying, influencing both their well-being and organizational outcomes. The purpose of the current study was to examine how workplace bullying and turnover intention are related to negative emotions and workplace...