Ye, Yuan; Peng, Xiaosong; Fan, Raymond Lei; Narayanan, … - In: International Journal of Operations & Production Management 42 (2022) 9, pp. 1467-1496
), this study investigates how the alignments between the characteristics of service (i.e. task complexity and measurement … have a positive impact on supplier performance. Further, for high task complexity services, contract specificity is more …