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IT adoption and diffusion 1 platform migration 1 service innovation 1 service management 1 technology complementarity 1 technology hierarchy 1
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Article 1
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Hong, Se-Joon 1 Tam, Kar Yan 1 Venkatesh, Viswanath 1 Xu, Xin 1
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Management Science 1
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Model of Migration and Use of Platforms: Role of Hierarchy, Current Generation, and Complementarities in Consumer Settings
Xu, Xin; Venkatesh, Viswanath; Tam, Kar Yan; Hong, Se-Joon - In: Management Science 56 (2010) 8, pp. 1304-1323
We develop and test a model of migration and use of platforms to explain consumers' reactions to the newest generation of an information and communication technology platform. We draw from information systems and consumer behavior research on adoption and use of technologies, and adapt and...
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