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  • Search: subject:"user retention"
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Year of publication
Subject
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Consumer behaviour 4 Konsumentenverhalten 4 User retention 4 Beziehungsmarketing 2 Emotion 2 Relationship marketing 2 Responsibility attribution 2 Service failure 2 Service recovery 2 Social cognition 2 user retention 2 Accuracy 1 Ambivalence 1 Beschwerdemanagement 1 Buying Decision 1 Cognition 1 Complaint management 1 Consumer surplus 1 Customer integration 1 Customer satisfaction 1 Dienstleistungsqualität 1 Digital platform 1 Digitale Plattform 1 E-Commerce 1 Enjoyment 1 Gamification 1 Hotel industry 1 Hotellerie 1 Human-robot interaction 1 Human–robot interaction 1 Kognition 1 Konsumentenrente 1 Kundenintegration 1 Kundenzufriedenheit 1 Manipulation 1 Mechanics-dynamics-aesthetics (MDA) framework 1 Online hotel booking 1 Online retailing 1 Online-Handel 1 Perceived enjoyment 1
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Online availability
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Undetermined 4 Free 3
Type of publication
All
Article 6 Book / Working Paper 1
Type of publication (narrower categories)
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Article in journal 4 Aufsatz in Zeitschrift 4 Arbeitspapier 1 Article 1 Graue Literatur 1 Non-commercial literature 1 Working Paper 1
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Language
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English 7
Author
All
Hammerschmidt, Maik 2 Schwede, Melanie 2 Davis, Fred D. 1 De Freitas, Julian 1 Dube, Kuda 1 Hapanyengwi, Gilford T. 1 Kaan-Uğuralp, Ahmet 1 Kavu, Tatenda D. 1 Lin, Yu-Hsun 1 Liu, Hongju 1 Loo, Pui Yan 1 Ma, Xuejing 1 Meyer (née Mozafari), Nika 1 Meyer, Nika 1 Oğuz-Uğuralp, Zeliha 1 Raeth, Peter G. 1 Shen, Qiaowei 1 Tsou, Hung Tai 1 Turel, Ofir 1 Walden, Eric 1 Weiger, Welf 1 Weiger, Welf Hermann 1 Yu, Yixiu 1
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Published in...
All
Electronic Markets 1 International Journal of ICT Research in Africa and the Middle East (IJICTRAME) 1 Journal of interactive marketing 1 Journal of retailing and consumer services 1 Marketing intelligence & planning 1 Working papers / Harvard Business School, Division of Research 1
Source
All
ECONIS (ZBW) 5 EconStor 1 Other ZBW resources 1
Showing 1 - 7 of 7
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Emotional manipulation by AI companions
De Freitas, Julian; Oğuz-Uğuralp, Zeliha; … - 2025
Persistent link: https://www.econbiz.de/10015447788
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Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention
Meyer (née Mozafari), Nika; Schwede, Melanie; … - In: Electronic Markets 32 (2023) 4, pp. 2491-2505
, this implies prioritizing service robots with a warm design for maximizing user retention for either type of service …
Persistent link: https://www.econbiz.de/10015209948
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Unpacking conflicting evaluations and ambivalence in online hotel booking : the moderating role of perceived enjoyment in user retention
Yu, Yixiu; Davis, Fred D.; Walden, Eric; Turel, Ofir - In: Journal of retailing and consumer services 85 (2025), pp. 1-14
Persistent link: https://www.econbiz.de/10015441802
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Users taking the blame? : how service failure, recovery, and robot design affect user attributions and retention
Meyer, Nika; Schwede, Melanie; Hammerschmidt, Maik; … - 2022
Persistent link: https://www.econbiz.de/10013556744
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The effects of game mechanics on user retention in using social live streaming services
Tsou, Hung Tai; Lin, Yu-Hsun; Loo, Pui Yan - In: Marketing intelligence & planning 42 (2024) 7, pp. 1169-1194
Persistent link: https://www.econbiz.de/10015056969
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Antecedents and consequences of gift-receiving in livestreaming : an exploratory study
Ma, Xuejing; Liu, Hongju; Shen, Qiaowei - In: Journal of interactive marketing 57 (2022) 3, pp. 497-516
Persistent link: https://www.econbiz.de/10015424223
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A Characterisation and Framework for User-Centric Factors in Evaluation Methods for Recommender Systems
Dube, Kuda; Kavu, Tatenda D.; Raeth, Peter G.; … - In: International Journal of ICT Research in Africa and the … 6 (2017) 1, pp. 1-16
Researchers have worked on-finding e-commerce recommender systems evaluation methods that contribute to an optimal solution. However, existing evaluations methods lack the assessment of user-centric factors such as buying decisions, user experience and user interactions resulting in less than...
Persistent link: https://www.econbiz.de/10012045414
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