Atkinson, Sarah; Haran, Dave - In: Social Science & Medicine 60 (2005) 3, pp. 501-513
The paper has two aims: to explore possible determinants of user satisfaction based on a broad conception of the health … there are limitations to the extent that user satisfaction can fulfill the claims made for it. On a more positive note, with … these limitations noted, user satisfaction can prove a useful management tool more modestly at a local, context …