Hasan, Md Moynul; Chang, Yu; Lim, Weng Marc; Kalam, Abul; … - In: Journal of Health Organization and Management 38 (2024) 9, pp. 360-388
Purpose Customer value co-creation behavior is promising but undertheorized. To bridge this gap, this study examines … the viability of a social cognitive theory positing that customers' value co-creation behavior is shaped by their co … on their co-creation self-efficacy, co-creation engagement, and value co-creation behavior. While co-creation self …