Camgöz-Akdağ, Hatice; Çalişkan, Esra; Toma, Sirel - In: Business Process Management Journal 23 (2017) 4, pp. 779-791
Purpose The purpose of this paper is to design a future value stream map of the system and patient pathway with lean … tracking and keeping systems are too poor for revealing the current situation. Findings The current value stream map of the … system of the radiology department of a public education and research hospital was analyzed and the future value stream map …