Baumann, Chris; Hamin, Hamin; Tung, Rosalie L.; … - In: International Journal of Contemporary Hospitality Management 28 (2016) 10, pp. 2197-2217
using structural equation modelling, and workforce performance was measured using univariate analysis. Findings Three … implications As well as providing a framework for modelling workforce performance, particularly in Asian countries, the findings … indicate that workforce performance should be incorporated in performance indexes. The findings as to which drivers best …