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Artificial intelligence
24
Künstliche Intelligenz
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Arbeitszufriedenheit
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Hotel industry
8
Hotellerie
8
Job satisfaction
8
Dienstleistungsqualität
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International journal of hospitality management
Technological forecasting & social change : an international journal
138
NBER working paper series
120
Springer eBook Collection
117
Journal of business research : JBR
102
International journal of production research
92
European journal of operational research : EJOR
77
Working paper / National Bureau of Economic Research, Inc.
61
Discussion papers / CEPR
55
Computational economics
52
Discussion paper series / IZA
51
Journal of risk and financial management : JRFM
49
Risks : open access journal
46
NBER Working Paper
45
International journal of forecasting
38
Electronic markets : EM ; the international journal of electronic commerce and business media
37
Management science : journal of the Institute for Operations Research and the Management Sciences
37
Premier reference source
36
Industrial marketing management : the international journal for industrial and high-tech firms
35
Journal of forecasting
35
Working paper
34
Computers & operations research : and their applications to problems of world concern ; an international journal
32
Business horizons
31
Discussion paper
31
Finance research letters
31
Journal of retailing and consumer services
30
Operations research
30
CESifo working papers
29
Decision analytics journal
29
Psychology & marketing
29
Data science and innovation in supply chain management : how data transforms the value chain
28
IEEE transactions on engineering management : EM
28
SpringerLink / Bücher
27
Journal of information & knowledge management : JIKM
26
Amfiteatru economic : an economic and business research periodical
23
Research in international business and finance
23
The economics of artificial intelligence : an agenda
23
Working papers
23
Financial innovation : FIN
22
International journal of production economics
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ECONIS (ZBW)
24
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1
Customers' intention to compliment and complain via AI-enabled platforms : a self-disclosure perspective
Cai, Ruiying
;
Wang, Yao-Chin
;
Sun, Jie
- In:
International journal of hospitality management
116
(
2024
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014457799
Saved in:
2
The dark side of artificial intelligence in service : the "watching-eye" effect and privacy concerns
Hu, Yaou
;
Min, Hyounae
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310668
Saved in:
3
Application of machine learning to cluster hotel booking curves for hotel demand forecasting
Viverit, Luciano
;
Heo, Cindy Yoonjoung
;
Pereira, Luis Nobre
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310971
Saved in:
4
Psychological capital as a moderator in the relationship between job insecurity, job stress, and hotel employees' turnover intention during the Russia-Ukraine war
Ergun, Gozde Seval
;
Ozcelik Bozkurt, Handan
;
Arslan, Emin
; …
- In:
International journal of hospitality management
111
(
2023
),
pp. 1-9
Persistent link: https://www.econbiz.de/10014310992
Saved in:
5
Role of trust in customer attitude and behaviour formation towards social service robots
Della Corte, Valentina
;
Sepe, Fabiana
;
Gursoy, Dogan
; …
- In:
International journal of hospitality management
114
(
2023
),
pp. 1-10
Persistent link: https://www.econbiz.de/10014440008
Saved in:
6
Interactive voice response systems : the double-edged sword of AI and the culture of hospitality in healthcare
Hacikara, Ahmet
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-2
Persistent link: https://www.econbiz.de/10014334771
Saved in:
7
The fear of being infected and fired : examining the dual job stressors of hospitality employees during COVID-19
Chen, Chun-Chu
;
Zou, Suiwen
;
Chen, Ming-Hsiang
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-12
Persistent link: https://www.econbiz.de/10013185201
Saved in:
8
Should we be "challenging" employees? : a study of job complexity and job crafting
Tian, Qing
;
Bai, Jingyi
;
Wu, Ting
- In:
International journal of hospitality management
102
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10013185264
Saved in:
9
Power of apologetic responses in online travel community
Guo, Xiaoshu
;
Ye, Qiang
;
Law, Chun Hung Roberts
;
Liang, Sai
- In:
International journal of hospitality management
103
(
2022
),
pp. 1-13
Persistent link: https://www.econbiz.de/10013209274
Saved in:
10
Artificial intelligence in tourism and hospitality : bibliometric analysis and research agenda
Knani, Mouna
;
Echchakoui, Said
;
Ladhari, Riadh
- In:
International journal of hospitality management
107
(
2022
),
pp. 1-15
Persistent link: https://www.econbiz.de/10014227641
Saved in:
11
Qualitative job insecurity, emotional exhaustion and their effects on hotel employees' job embeddedness : the moderating role of perceived organizational support
Dogantekin, Ali
;
Secilmis, Cihan
;
Karatepe, Osman M.
- In:
International journal of hospitality management
105
(
2022
),
pp. 1-11
Persistent link: https://www.econbiz.de/10013363633
Saved in:
12
Examining the impact of artificial intelligence on hotel employees through job insecurity perspectives
Koo, Bonhak
;
Curtis, Catherine
;
Ryan, Bill
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012547945
Saved in:
13
A systematic review of AI technology-based service encounters : implications for hospitality and tourism operations
Li, Minglong
;
Yin, Dexiang
;
Qiu, Hailian
;
Bai, Billy
- In:
International journal of hospitality management
95
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012547997
Saved in:
14
Understanding service attributes of robot hotels : a sentiment analysis of customer online reviews
Luo, Jian Ming
;
Vu, Huy Quan
;
Li, Gang
;
Law, Chun Hung …
- In:
International journal of hospitality management
98
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10013198484
Saved in:
15
Customer-robot interactions : understanding customer experience with service robots
Huang, Dan
;
Chen, Qiurong
;
Huang, Jiahui
;
Kong, Shaojun
; …
- In:
International journal of hospitality management
99
(
2021
),
pp. 1-14
Persistent link: https://www.econbiz.de/10013328076
Saved in:
16
COVID-19 : the effects of job insecurity on the job engagement and turnover intent of deluxe hotel employees and the moderating role of generational characteristics
Jung, Hyo Sun
;
Jung, Yoon Sik
;
Yoon, Hye Hyun
- In:
International journal of hospitality management
92
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012425022
Saved in:
17
Preference for robot service or human service in hotels? : impacts of the COVID-19 pandemic
Kim, Seongseop
;
Kim, Jungkeun
;
Badu-Baiden, Frank
; …
- In:
International journal of hospitality management
93
(
2021
),
pp. 1-12
Persistent link: https://www.econbiz.de/10012436004
Saved in:
18
Do mindfulness and perceived organizational support work? : fear of COVID-19 on restaurant frontline employees' job insecurity and emotional exhaustion
Chen, Han
;
Eyoun, Khalid
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012495032
Saved in:
19
COVID-19 and Hospitality 5.0 : redefining hospitality operations
Pillai, Souji Gopalakrishna
;
Kavitha Haldorai
;
Seo, Won Seok
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012495085
Saved in:
20
Linking AI quality performance and customer engagement : the moderating effect of AI preference
Prentice, Catherine
;
Weaven, Scott
;
Wong, IpKin Anthony
- In:
International journal of hospitality management
90
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012300149
Saved in:
21
Using machine learning and big data for efficient forecasting of hotel booking cancellations
Sánchez-Medina, Agustín J.
;
C-Sánchez, Eleazar
- In:
International journal of hospitality management
89
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012293746
Saved in:
22
Work environment and well-being of different occupational groups in hospitality : Job Demand-Control-Support model
Ariza-Montes, Antonio
;
Arjona-Fuentes, Juan M.
;
Han, Heesup
- In:
International journal of hospitality management
73
(
2018
),
pp. 1-11
Persistent link: https://www.econbiz.de/10011886656
Saved in:
23
Hotel location evaluation : a combination of machine learning tools and web GIS
Yang, Yang
;
Tang, Jingyin
;
Luo, Hao
;
Law, Chun Hung Roberts
- In:
International journal of hospitality management
47
(
2015
),
pp. 14-24
Persistent link: https://www.econbiz.de/10011312554
Saved in:
24
Does work engagement mediate the effects of challenge stressors on job outcomes? : evidence from the hotel industry
Karatepe, Osman M.
;
Beirami, Elnaz
;
Bouzari, Mona
; …
- In:
International journal of hospitality management
36
(
2014
),
pp. 14-22
Persistent link: https://www.econbiz.de/10010239419
Saved in:
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