//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~subject:"artificial intelligence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Anthropomorphism"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
artificial intelligence
Anthropomorphism
97
Concept of man
88
Menschenbild
88
Consumer behaviour
74
Konsumentenverhalten
74
anthropomorphism
58
Artificial intelligence
31
Beziehungsmarketing
27
Relationship marketing
27
Brand image
26
Künstliche Intelligenz
26
Markenimage
26
Advertising effects
21
Robot
21
Roboter
21
Werbewirkung
21
Brand management
20
Markenführung
20
Emotion
17
Dienstleistungsqualität
16
Service quality
16
Customer service
14
Customer satisfaction
12
Kundenservice
12
Kundenzufriedenheit
12
Advertising
11
Homo Oeconomicus
11
Homo economicus
11
Werbung
11
Behavioral economics
10
Brand
10
Markenartikel
10
Personality psychology
10
Persönlichkeitspsychologie
10
Verhaltensökonomik
10
Nachhaltige Entwicklung
9
Service robots
9
Sustainable development
9
Cognition
8
more ...
less ...
Online availability
All
Undetermined
10
Free
3
Type of publication
All
Article
13
Type of publication (narrower categories)
All
Article in journal
13
Aufsatz in Zeitschrift
13
Language
All
English
13
Author
All
Duhachek, Adam
2
Alsaad, Abdallah Khalaf
1
Baek, Tae Hyun
1
Bakpayev, Marat
1
Belanche, Daniel
1
Belk, Russell W.
1
Bunosso, Isabella
1
Burtch, Gordon
1
Casaló, Luis V.
1
Chaturvedi, Rijul
1
Crolic, Cammy
1
Donvito, Raffaele
1
Flavián Blanco, Carlos
1
Garvey, Aaron
1
Garvey, Aaron M.
1
Hadi, Rhonda
1
Hill, Sally Rao
1
Jiang, Li
1
Jordan, Werner
1
Kim, Seeun
1
Kim, Tae Woo
1
Kim, Taewoo
1
Kumar, Satish
1
Lee, Eun-Ju
1
Lee, Hyejin
1
Levine, Lindsay R.
1
Lim, Weng Marc
1
Mazzoli, Valentina
1
Noor, Nurhafihz
1
Ortner, Melanie
1
Pizzi, Gabriele
1
Ray, Gautham
1
Schanke, Scott
1
Schepers, Jeroen
1
Schweitzer, Fiona Maria
1
Shin, Hyunju
1
Stephen, Andrew T.
1
Tan, Wenying
1
Thomaz, Felipe
1
Troshani, Indrit
1
more ...
less ...
Published in...
All
Psychology & marketing
3
Journal of marketing
2
Australasian marketing journal : AMJ ; official journal of the Australia-New Zealand Marketing Academy (ANZMAC)
1
Information systems research : ISR
1
International journal of advertising : the review of marketing communications
1
International journal of consumer studies
1
Journal of hospitality marketing & management
1
Journal of marketing management : JMM ; journal of the Academy of Marketing
1
Journal of service research
1
The service industries journal
1
more ...
less ...
Source
All
ECONIS (ZBW)
13
Showing
1
-
13
of
13
Sort
Relevance
Date (newest first)
Date (oldest first)
1
I, chatbot! : the impact of anthropomorphism and gaze direction on willingness to disclose personal information and behavioral intentions
Pizzi, Gabriele
;
Vannucci, Virginia
;
Mazzoli, Valentina
; …
- In:
Psychology & marketing
40
(
2023
)
7
,
pp. 1372-1387
Persistent link: https://www.econbiz.de/10014291927
Saved in:
2
The influence of chatbot humour on consumer evaluations of services
Shin, Hyunju
;
Bunosso, Isabella
;
Levine, Lindsay R.
- In:
International journal of consumer studies
47
(
2023
)
2
,
pp. 545-562
Persistent link: https://www.econbiz.de/10014250593
Saved in:
3
Blame the bot : anthropomorphism and anger in customer-chatbot interactions
Crolic, Cammy
;
Thomaz, Felipe
;
Hadi, Rhonda
;
Stephen, …
- In:
Journal of marketing
86
(
2022
)
1
,
pp. 132-148
Persistent link: https://www.econbiz.de/10012794738
Saved in:
4
Consumers' responses to personalized service from medical artificial intelligence and human doctors
Zhang, Yiran
;
Tan, Wenying
;
Lee, Eun-Ju
- In:
Psychology & marketing
41
(
2024
)
1
,
pp. 118-133
Persistent link: https://www.econbiz.de/10014467474
Saved in:
5
Bad news? Send an AI. Good news? Send a human
Garvey, Aaron M.
;
Kim, Taewoo
;
Duhachek, Adam
- In:
Journal of marketing
87
(
2023
)
1
,
pp. 10-25
Persistent link: https://www.econbiz.de/10013474250
Saved in:
6
The dual effect of anthropomorphism on customers' decisions to use artificial intelligence devices in hotel services
Alsaad, Abdallah Khalaf
- In:
Journal of hospitality marketing & management
32
(
2023
)
8
,
pp. 1048-1076
Persistent link: https://www.econbiz.de/10014369558
Saved in:
7
Recasting service quality for AI-based service
Noor, Nurhafihz
;
Hill, Sally Rao
;
Troshani, Indrit
- In:
Australasian marketing journal : AMJ ; official journal …
30
(
2022
)
4
,
pp. 297-312
Persistent link: https://www.econbiz.de/10013435326
Saved in:
8
Do you mind if I ask you a personal question? : how AI service agents alter consumer self-disclosure
Kim, Tae Woo
;
Jiang, Li
;
Duhachek, Adam
;
Lee, Hyejin
; …
- In:
Journal of service research
25
(
2022
)
4
,
pp. 649-666
Persistent link: https://www.econbiz.de/10013396030
Saved in:
9
Smiling AI agents : how anthropomorphism and broad smiles increase charitable giving
Baek, Tae Hyun
;
Bakpayev, Marat
;
Yoon, Sukki
;
Kim, Seeun
- In:
International journal of advertising : the review of …
41
(
2022
)
5
,
pp. 850-867
Persistent link: https://www.econbiz.de/10013209444
Saved in:
10
Alexa, what do we know about conversational commerce? : insights from a systematic literature review
Lim, Weng Marc
;
Kumar, Satish
;
Verma, Sanjeev
; …
- In:
Psychology & marketing
39
(
2022
)
6
,
pp. 1129-1155
Persistent link: https://www.econbiz.de/10013280062
Saved in:
11
Estimating the impact of "humanizing" customer service chatbots
Schanke, Scott
;
Burtch, Gordon
;
Ray, Gautham
- In:
Information systems research : ISR
32
(
2021
)
3
,
pp. 736-751
Persistent link: https://www.econbiz.de/10012669738
Saved in:
12
Service robot implementation : a theoretical framework and research agenda
Belanche, Daniel
;
Casaló, Luis V.
;
Flavián Blanco, Carlos
- In:
The service industries journal
40
(
2020
)
3/4
,
pp. 203-225
Persistent link: https://www.econbiz.de/10012208486
Saved in:
13
Servant, friend or master? : the relationships users build with voice-controlled smart devices
Schweitzer, Fiona Maria
;
Belk, Russell W.
;
Jordan, Werner
; …
- In:
Journal of marketing management : JMM ; journal of the …
35
(
2019
)
7/8
,
pp. 693-715
Persistent link: https://www.econbiz.de/10012178424
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->