Firms often choose with whom to compete and how similar or how different their products should be relative to those of their rivals. This paper investigates this issue in the app economy by studying the determinants of mobile app success. We leverage natural language processing and unsupervised...

The General Data Protection Regulation (GDPR) obliges data controllers to inform users about data processing practices. Long criticised for inefficiency, privacy policies face a substantive shift with the recent introduction of privacy labels by the Apple App Store and the Google Play Store....

We study the impact of the implementation of Apple's App Tracking Transparency (ATT) framework on the Apple App Store ecosystem. We use comprehensive data on every app available in both the Apple App Store and Google Play Store ecosystems in the eighteen-month period around the implementation of...

This study analysed the mechanism to generate e-loyalty among customers through e-service quality regarding OFD (OFD) apps. It examined the indirect influence of e-service quality on e-loyalty through the mediation of e-trust and e-satisfaction of customers. The serial mediation approach was...

We study the impact of the implementation of Apple’s App Tracking Transparency (ATT) framework on the Apple App Store ecosystem. We use comprehensive data on every app available in both the Apple App Store and Google Play Store ecosystems in the eighteen-month period around the implementation...