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~isPartOf:"The service industries journal"
~subject:"United Kingdom"
~subject:"Work-life balance"
~subject:"Call centre"
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Search: subject_exact:"Arbeitszufriedenheit"
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United Kingdom
Work-life balance
Call centre
Arbeitszufriedenheit
55
Job satisfaction
55
Employee retention
16
Mitarbeiterbindung
16
Hotel industry
11
Hotellerie
11
Leistungsmotivation
11
Work motivation
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Arbeitskräfte
9
Arbeitsverhalten
9
Dienstleistungsqualität
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Service quality
9
Stress
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Work behaviour
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Work stress
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Arbeitsmobilität
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Customer satisfaction
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Kundenzufriedenheit
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Labour mobility
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Satisfaction
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Tourism employees
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Tourismusberufe
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Zufriedenheit
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Beziehungsmarketing
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Lebensqualität
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Organizational behaviour
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Quality of life
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Relationship marketing
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Verhalten in Organisationen
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Arbeitsbedingungen
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Corporate culture
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Dienstleistungssektor
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Service industry
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Unternehmenskultur
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Karatepe, Osman M.
2
Backhouse, Chris J.
1
Bloemer, Johanna M.
1
Briggs, Elten
1
Cavazotte, Flavia
1
Cheng, Zhao-hong
1
Coleman, Philip
1
Dun, Zanna van
1
Fisher, Ron
1
Henseler, Jörg
1
Huang, Min-hsin
1
Jaaron, Ayham A. M.
1
Jaramillo, Fernando
1
Jones, Eleri
1
Kilic, Hasan
1
Lasmar, Luis Cesar Chehab
1
McPhail, Ruth
1
Mehmetoglu, Mehmet
1
Moreno, Valter
1
Noboa, Fabrizio
1
Rastogi, Mansi
1
Ritchie, Caroline
1
Sandiford, Peter John
1
Seymour, Diane
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Sobaih, Abu Elnasr
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The service industries journal
Discussion paper series / IZA
56
The international journal of human resource management
38
Journal of vocational behavior
31
Journal of managerial psychology
21
Human relations
19
International journal of human resource management
18
International journal of hospitality management
14
IZA Discussion Paper
13
Career development international : the journal for executive, consultants, academics and individuals
12
Human resource management journal
12
International journal of manpower
12
Journal of business and psychology
12
Human resource management
11
Employee relations
10
Industrial relations journal
10
Journal of business research : JBR
10
Journal of organizational behavior : OB ; the internat. journal of industrial, occupational and organizational psychology and behavior
10
New technology, work and employment
10
Personnel review
10
Discussion paper
9
Journal of career development
9
Work, employment & society : a journal of the British Sociological Association
9
Administrative Sciences : open access journal
8
Journal of management : JOM
8
SpringerLink / Bücher
8
Applied economics
7
GLO discussion paper
7
International journal of contemporary hospitality management
7
International journal of happiness and development
7
Journal of personnel psychology
7
Academy of Management journal : AMJ
6
BJIR : an international journal of employment relations
6
CESifo working papers
6
Economic and industrial democracy
6
Gender in management : an international journal
6
Human resource management review
6
International journal of organizational analysis
6
Journal of business ethics : JOBE
6
Journal of management & organization : JMO
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ECONIS (ZBW)
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1
Enabling customer satisfaction in call center teams : the role of transformational leadership in the service-profit chain
Cavazotte, Flavia
;
Moreno, Valter
;
Lasmar, Luis Cesar Chehab
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 380-393
Persistent link: https://www.econbiz.de/10012208562
Saved in:
2
Linking resources to career satisfaction through work-family enrichment
Rastogi, Mansi
;
Karatepe, Osman M.
;
Mehmetoglu, Mehmet
- In:
The service industries journal
39
(
2019
)
11/12
,
pp. 855-876
Persistent link: https://www.econbiz.de/10012205865
Saved in:
3
Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten
;
Jaramillo, Fernando
;
Noboa, Fabrizio
- In:
The service industries journal
35
(
2015
)
3
,
pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
Saved in:
4
The effects of inter-role conflicts on turnover intention among frontline service providers : does gender matter?
Huang, Min-hsin
;
Cheng, Zhao-hong
- In:
The service industries journal
32
(
2012
)
3/4
,
pp. 367-381
Persistent link: https://www.econbiz.de/10009510682
Saved in:
5
Job quality in the customer contact centre : conceptual foundation and scale development
Dun, Zanna van
;
Bloemer, Johanna M.
;
Henseler, Jörg
- In:
The service industries journal
32
(
2012
)
1/2
,
pp. 171-196
Persistent link: https://www.econbiz.de/10009427692
Saved in:
6
Internal labour markets as a strategic tool : a comparative study of UK and Chinese hotels
Fisher, Ron
;
McPhail, Ruth
- In:
The service industries journal
31
(
2011
)
1/2
,
pp. 137-152
Persistent link: https://www.econbiz.de/10008904672
Saved in:
7
Systems thinking for call centre service design : affective commitment implications in manufacturing enterprises
Jaaron, Ayham A. M.
;
Backhouse, Chris J.
- In:
The service industries journal
31
(
2011
)
3/4
,
pp. 613-628
Persistent link: https://www.econbiz.de/10008937413
Saved in:
8
Part-time restaurant employee perceptions of management practices : an empirical investigation
Sobaih, Abu Elnasr
;
Coleman, Philip
;
Ritchie, Caroline
; …
- In:
The service industries journal
31
(
2011
)
11/12
,
pp. 1749-1768
Persistent link: https://www.econbiz.de/10009298395
Saved in:
9
Exploring public house employee's perceptions of their status : a UK case study
Sandiford, Peter John
;
Seymour, Diane
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1063-1076
Persistent link: https://www.econbiz.de/10003996089
Saved in:
10
The effects of two directions of conflict and facilitation on frontline employees' job outcomes
Karatepe, Osman M.
;
Kilic, Hasan
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 977-993
Persistent link: https://www.econbiz.de/10003990199
Saved in:
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