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Best face forward : why companies must improve their service interfaces with customers
Rayport, Jeffrey F.
;
Jaworski, Bernard J.
-
2007
-
[Reprint]
Persistent link: https://www.econbiz.de/10001902044
Saved in:
2
Automatisierung und Wandel der betrieblichen Arbeitswelt
Spur, Günter
(
contributor
);
Fischer, Wolfram
(
contributor
)
-
1993
Persistent link: https://www.econbiz.de/10000348634
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