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~person:"Aparicio-Valverde, Mireia"
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Aparicio-Valverde, Mireia
Doellgast, Virginia
17
Connell, Julia
14
Burgess, John
12
D'Cruz, Premilla
12
Noronha, Ernesto
12
Russell, Bob
12
Taylor, Phil
12
Holtgrewe, Ursula
11
Sauermann, Jan
11
Jouini, Oualid
10
L'Ecuyer, Pierre
10
Mirchandani, Kiran
10
Heinz, Matthias
8
Jeworrek, Sabrina
8
Koole, Ger M.
8
Mertins, Vanessa
8
Scholarios, Dora
8
Schumacher, Heiner
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Stolletz, Raik
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Sutter, Matthias
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Akşin, Zeynep
7
Grip, Andries de
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Hannif, Zeenobiyah
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Kumar, Anuj
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Mandelbaum, Avishai
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Menzler-Trott, Eckart
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Shumsky, Robert A.
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Bain, Peter
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Batt, Rosemary L.
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Dallery, Yves
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Emadi, Seyed Morteza
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Gans, Noah
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Helber, Stefan
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Holst, Hajo
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Ibrahim, Rouba
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Kwon, Hyunji
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Economic and industrial democracy : EID ; an international journal
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European journal of industrial relations
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ILR review : the journal of work and policy
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International advances in economic research : IAER ; an official publication of the International Atlantic Economic Society
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Journal of service theory and practice : JSTP
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The international journal of human resource management
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1
The service-profit chain in call centre services
Chicu, Dorina
;
Aparicio-Valverde, Mireia
;
Ryan, Gerard
; …
- In:
Journal of service theory and practice : JSTP
26
(
2016
)
5
,
pp. 616-641
Persistent link: https://www.econbiz.de/10011599111
Saved in:
2
Human resource management in the Spanish call centre sector : the bird cage model of call centre work
Martí-Audí, Neus
;
Aparicio-Valverde, Mireia
;
Heraty, …
- In:
The international journal of human resource management
24
(
2013
)
2
,
pp. 308-329
Persistent link: https://www.econbiz.de/10009687762
Saved in:
3
Call centres' employment practices in global value networks : a view from Argentina as a receiving economy
Bono, Andrea del
;
Gorjup, María Tatiana
;
Henry, Laura
; …
- In:
Economic and industrial democracy : EID ; an …
34
(
2013
)
4
,
pp. 693-717
Persistent link: https://www.econbiz.de/10010212397
Saved in:
4
Temporary work in coordinated market economies: evidence from front-line service workplaces
Shire, Karen A.
;
Mottweiler, Hannelore
;
Schönauer, Annika
- In:
ILR review : the journal of work and policy
62
(
2008/09
)
4
,
pp. 602-617
Persistent link: https://www.econbiz.de/10003883046
Saved in:
5
Collective bargaining and temporary contracts in call centre employment in Austria, Germany and Spain
Shire, Karen A.
;
Schönauer, Annika
;
Aparicio-Valverde, …
- In:
European journal of industrial relations
15
(
2009
)
4
,
pp. 437-456
Persistent link: https://www.econbiz.de/10003916053
Saved in:
6
An examination of the quality of jobs in the call center industry
Aparicio-Valverde, Mireia
;
Ryan, Gerard
;
Gorjup, María …
- In:
International advances in economic research : IAER ; an …
13
(
2007
)
2
,
pp. 146-156
Persistent link: https://www.econbiz.de/10003787744
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