We present evidence that discrimination against Asian-American Airbnb users sharply increased at the start of the COVID-19 pandemic. Using a DiD approach, we find that hosts with distinctively Asian names experienced a 12 percent decline in guests relative to hosts with distinctively White...

Tourism is one of the most important sectors in the economy as it helps increase revenue and improves the standard of living in a country. Tourism is one of the fastest growing industries worldwide and in general, the Internet continues to gain importance in the tourism sector. Information is a...

The article investigates determinants of usage intention (IU) of online travel agencies' (OTAs) services by consumers and their propensity for word-of-mouth (WOM). The determinants represent two groups of factors: (1) items reflecting the perceived quality of OTAs' platforms (PQ) and (2) those...

The purpose of this paper is to illuminate the perspective that tourists and particularly Greeks demonstrate as far as their booking behavior concerned travel reviews during the period of economic recession. Especially online travel reviews written by consumers are ever more available and used...

The airline ticket booking system we are proposing provides total freedom for passengers, where the passenger can use his personal computer to log on to the website and book his ticket. The airline ticket booking system allows only registered users or passengers to reserve flight tickets, view...