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subject:"Mobilkommunikation"
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Search: subject_exact:"Customer churn"
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Mobilkommunikation
Customer recovery
35
Kundenrückgewinnung
34
Beziehungsmarketing
33
Relationship marketing
32
Consumer behaviour
22
Konsumentenverhalten
22
Customer churn
16
customer churn
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Data mining
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Data Mining
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Deutschland
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Germany
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Forecasting model
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Kundenbindung
8
Prognoseverfahren
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Customer retention
7
Customer satisfaction
6
Kundenmanagement
6
Kundenzufriedenheit
6
Mobile communications
6
Customer Churn
5
Decision tree
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Online retailing
5
Online-Handel
5
Telecommunications industry
5
Telekommunikationssektor
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Artificial intelligence
4
Beschwerdemanagement
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Classification
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Complaint management
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Customer analysis
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Dienstleistungsqualität
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Entscheidungsbaum
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Kundenanalyse
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Kundendaten
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Bhandari, Namita
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Chadha, Suresh K.
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Meinert, Phil
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Rajeswari, P. S.
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Reme, Bjørn-Atle
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Røhr, Helene Lie
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Schauberger, Markus
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European journal of marketing : EJM
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International journal of services and operations management : IJSOM
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ECONIS (ZBW)
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Development, measurement and validation of customer churn scale in Indian mobile services
Rajeswari, P. S.
;
Suganthi, P.
- In:
International journal of services and operations …
42
(
2022
)
3
,
pp. 295-314
Persistent link: https://www.econbiz.de/10013367294
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2
The poking effect : price changes, information, and inertia in the market for mobile subscriptions
Reme, Bjørn-Atle
;
Røhr, Helene Lie
;
Sæthre, Morten
-
2018
Persistent link: https://www.econbiz.de/10011950375
Saved in:
3
Termination notice of mobile network operator customers after a tariff switch : an empirical study of postpaid subscribers in Germany
Gerpott, Torsten J.
;
Meinert, Phil
- In:
Telecommunications policy : the international journal …
42
(
2018
)
3
,
pp. 212-226
Persistent link: https://www.econbiz.de/10011997515
Saved in:
4
Point of sale and contract termination decisions
Schauberger, Markus
;
Weimar, Daniel
-
2016
Persistent link: https://www.econbiz.de/10013441247
Saved in:
5
Determinants of customer switching towards mobile number portability
Chadha, Suresh K.
;
Bhandari, Namita
- In:
Paradigm : the journal of Institute of Management Technology
18
(
2014
)
2
,
pp. 199-219
Persistent link: https://www.econbiz.de/10011760600
Saved in:
6
The effect of brand on churn in the telecommunications sector
Svendsen, Gunnvald B.
;
Prebensen, Nina K.
- In:
European journal of marketing : EJM
47
(
2013
)
8
,
pp. 1177-1189
Persistent link: https://www.econbiz.de/10009786598
Saved in:
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