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~person:"Kleinaltenkamp, Michael"
~subject:"Kundenintegration"
~isPartOf:"Journal of service management"
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Kundenintegration
Asymmetric information
1
Asymmetrische Information
1
Betriebliche Wertschöpfung
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Customer integration
1
Transaction costs
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Transaktionskosten
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Value creation
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Kleinaltenkamp, Michael
Witell, Lars
5
Jaakkola, Elina
4
Edvardsson, Bo
3
Helkkula, Anu
3
Bilstein, Nicola
2
Birgelen, Marcel van
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Elg, Mattias
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Engström, Jon
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Fisk, Raymond P.
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Gustafsson, Anders
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Kristensson, Per
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Mele, Cristina
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Patrício, Lia
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Russo Spena, Tiziana
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Tronvoll, Bård
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Aarikka-Stenroos, Leena
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Cova, Bernard
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De Gosson de Varennes, Serge
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Dellaert, Benedict G. C.
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Dyck, Stefan
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Eichentopf, Thomas
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Fan, Xiucheng
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Journal of service management
Gabler Edition Wissenschaft / Business-to-Business-Marketing
1
Handbuch Kundenbindungsmanagement : Strategien und Instrumente für ein erfolgreiches CRM
1
Kundenintegration : Forum Dienstleistungsmanagement
1
Marketing review St. Gallen : Marketingfachzeitschrift für Theorie & Praxis
1
Marketing theory
1
Marktleistung und Wettbewerb : strategische und operative Perspektiven der marktorientierten Leistungsgestaltung; Werner H. Engelhardt zum 65. Geburtstag
1
Service Excellence als Impulsgeber : Strategien - Management - Innovationen - Branchen ; Bernd Stauss zum 60. Geburtstag
1
Wirtschaftswissenschaftliches Studium : WiSt ; Zeitschrift für Studium und Forschung
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ECONIS (ZBW)
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Modelling customer process activites in interactive value creation
Eichentopf, Thomas
;
Kleinaltenkamp, Michael
;
Stiphout, …
- In:
Journal of service management
22
(
2011
)
5
,
pp. 650-663
Persistent link: https://www.econbiz.de/10009406386
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