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  • Search: subject_exact:"Customer value"
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Year of publication
Subject
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Kundenwert 3,304 Customer value 3,291 Beziehungsmarketing 2,071 Relationship marketing 2,071 Consumer behaviour 1,150 Konsumentenverhalten 1,147 Value creation 703 Betriebliche Wertschöpfung 698 Customer integration 528 Kundenintegration 528 Customer satisfaction 497 Kundenzufriedenheit 484 Service quality 359 Dienstleistungsqualität 352 Lieferantenmanagement 331 Supplier relationship management 331 Theorie 272 Theory 272 Marketingmanagement 263 Marketing management 260 B-to-B-Marketing 243 Business-to-business marketing 243 Service-dominant logic 211 Brand image 209 Markenimage 209 Service-Dominant Logic 208 Brand management 200 Markenführung 200 customer value 185 Deutschland 160 Germany 159 Social Web 154 Social web 154 Value co-creation 145 Kundenmanagement 138 Online retailing 128 Online-Handel 128 Marketing 117 Einzelhandel 113 Retail trade 112
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Online availability
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Undetermined 1,425 Free 516 CC license 80
Type of publication
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Article 2,701 Book / Working Paper 795 Other 4
Type of publication (narrower categories)
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Article in journal 2,162 Aufsatz in Zeitschrift 2,162 Aufsatz im Buch 319 Book section 319 Hochschulschrift 188 Thesis 142 Graue Literatur 97 Non-commercial literature 97 Arbeitspapier 72 Working Paper 72 Case study 47 Fallstudie 47 research-article 47 Collection of articles of several authors 33 Sammelwerk 33 Aufsatzsammlung 32 Dissertation u.a. Prüfungsschriften 20 Lehrbuch 20 Article 18 Conference paper 17 Konferenzbeitrag 17 Textbook 13 Collection of articles written by one author 12 Ratgeber 12 Sammlung 12 Guidebook 11 Handbook 8 Handbuch 8 conceptual-paper 8 review-article 7 Glossar enthalten 4 Glossary included 4 Reprint 4 Interview 3 Mikroform 3 Bibliografie 2 Bibliografie enthalten 2 Bibliography included 2 Conference proceedings 2 Konferenzschrift 2
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Language
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English 2,923 German 490 Undetermined 83 Polish 3 French 1 Indonesian 1 Lithuanian 1 Dutch 1 Romanian 1 Slovak 1 Spanish 1
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Author
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Kumar, V. 47 Rajagopal 24 Bauer, Hans H. 20 Hammerschmidt, Maik 19 Skiera, Bernd 19 Verhoef, Peter C. 19 Eggert, Andreas 17 Madhani, Pankaj M. 17 Kleinaltenkamp, Michael 16 Ko, Eunju 16 Wiesel, Thorsten 14 Fader, Peter 13 Gallarza, Martina G. 13 Gil Saura, Irene 13 Günter, Bernd 13 Heinonen, Kristina 12 Kim, Kyung Hoon 12 Frow, Pennie 11 Grönroos, Christian 11 Helm, Sabrina 11 Keränen, Joona 11 Maas, Peter 11 Petersen, J. Andrew 11 Bruhn, Manfred 10 Hinterhuber, Andreas 10 Krafft, Manfred 10 Matzler, Kurt 10 Neslin, Scott A. 10 Payne, Adrian 10 Rust, Roland T. 10 Saarijärvi, Hannu 10 Albadvi, Amir 9 Gupta, Sunil 9 Hadwich, Karsten 9 Homburg, Christian 9 Mengen, Andreas 9 Pfeifer, Phillip E. 9 Reinartz, Werner J. 9 Ulaga, Wolfgang 9 Venkatesan, Rajkumar 9
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Institution
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Escuela de Graduados en Administración Pública y Políticas Públicas (EGAP), Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM) 12 Springer Fachmedien Wiesbaden 9 EconWPA 8 National Bureau of Economic Research 4 Academy of Marketing Science 2 Academy of Marketing Science / Annual Conference <2017, Coronado, Calif.> 2 De Gruyter Oldenbourg 2 Fachhochschule Reutlingen / European School of Business 2 Shaker Verlag 2 Université Paris-Dauphine (Paris IX) 2 Bank Administration Institute 1 Books on Demand GmbH <Norderstedt> 1 Bundesverband des Deutschen Textil-Einzelhandels 1 CAMPUS 02 - Fachhochschule der Wirtschaft / FH-Bachelorstudiengang Marketing & Sales 1 Eberhard Karls Universität Tübingen 1 Erasmus Research Institute of Management (ERIM), ERIM is the joint research institute of the Rotterdam School of Management, Erasmus University and the Erasmus School of Economics (ESE) at Erasmus University Rotterdam. 1 Erasmus Research Institute of Management (ERIM), Erasmus Universiteit Rotterdam 1 Europa-Universität Viadrina Frankfurt (Oder) 1 European Commission / Directorate-General for Communication 1 Hanken Svenska Handelshögskolan 1 ISM University of Management and Economics 1 Institut des Deutschen Textileinzelhandels 1 Institut für Marktorientierte Unternehmensführung Mannheim 1 Karlsruher Institut für Technologie 1 Majandusteaduskond, Tartu Ülikool 1 Panepistēmio Kypru / Department of Economics 1 Robert Morris Associates 1 Springer International Publishing 1 Springer-Verlag GmbH 1 Svenska Handelshögskolan <Helsinki> 1 Technische Universität Berlin 1 Technische Universität Hamburg 1 Technische Universität Hamburg / Institut für Innovationsmarketing 1 Universität <Sankt Gallen> 1 Universität Hohenheim 1 Universität Leipzig 1 Universität Mannheim 1 Universität St. Gallen / Institut für Versicherungswirtschaft 1 Universitäts- und Landesbibliothek Münster 1 Univerza v Ljubljani / Ekonomska Fakulteta 1
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Published in...
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Journal of business research : JBR 115 Industrial marketing management : the international journal for industrial and high-tech firms 105 Journal of retailing and consumer services 74 International journal of hospitality management 44 The journal of business & industrial marketing 41 The service industries journal 37 SpringerLink / Bücher 35 Handbook of research on customer equity in marketing 30 Journal of the Academy of Marketing Science 30 Journal of marketing 28 The journal of services marketing 28 Marketing theory 26 Journal of strategic marketing 24 Cogent business & management 22 Creating and managing superior customer value 22 International journal of contemporary hospitality management 22 Journal of marketing management : MM 21 Journal of creating value 20 Journal of revenue and pricing management 20 Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation 19 Marketing science 19 Journal of service research : JSR 18 The journal of product & brand management 18 Journal of marketing analytics : JMA 17 Journal of travel research : a quarterly publication of the Travel and Tourism Research Association 17 Total quality management & business excellence 17 Gabler Edition Wissenschaft 16 Service business 16 Journal of hospitality and tourism insights 15 Journal of marketing research : JMR 15 Journal of service management 15 Tourism management : research, policies, practice 15 Business horizons 14 Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education 14 Journal of travel and tourism marketing 14 Marketing intelligence & planning 14 Technological forecasting & social change : an international journal 14 European journal of marketing : EJM 13 Innovation in pricing : contemporary theories and best practices 13 International journal of research in marketing : IJRM ; official journal of the European Marketing Academy 13
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Source
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ECONIS (ZBW) 3,249 RePEc 89 Other ZBW resources 68 USB Cologne (EcoSocSci) 66 EconStor 20 BASE 8
Showing 1 - 10 of 3,500
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Developing a strategic typology of non-fungible tokens (NFTs)
Boukis, Achilleas; Restuccia, Mariachiara - In: Journal of marketing management : JMM ; journal of the … 41 (2025) 13/14, pp. 1403-1426
Persistent link: https://www.econbiz.de/10015526688
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Formation of customer value through channel integration : modelling the mediating role of cognitive and affective customer experience in the omni channel retail context
Mishra, Sadhana; Mishra, Mayank; Pandey, Prashant Kumar; … - In: Cogent business & management 11 (2024) 1, pp. 1-23
Technology and the internet have changed the Indian retail industry. To better serve customers, retailers are combining the benefits of physical locations with the vast amount of online information. Omnichannel commerce is a unique sales experience that combines the benefits of real venues with...
Persistent link: https://www.econbiz.de/10015426940
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Continuous learning and customer value creation in the healthcare : mediating effects of innovations adoption value recognition
Binto, Binto M.; Mbura, Omari Khalifa - In: Business management review : journal of the University … 28 (2025) 2, pp. 46-59
Persistent link: https://www.econbiz.de/10015611368
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Generation Z's journey from value consciousness to store loyalty : mediating roles of consumer satisfaction and store trust in private label retailing in an emerging economy
Sahin, Aysun; Elçi, Meral; Tatoğlu, Ekrem; Zaim, Selim; … - In: European research on management and business economics 32 (2026) 1, pp. 100303
This study investigates the psychological and relational pathways through which Generation Z consumers' value consciousness fosters store loyalty toward private labels (PLs) in Turkey's hard-discount retail sector. Grounded in social exchange theory (SET), the study explores the dual mediating...
Persistent link: https://www.econbiz.de/10015627304
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Customer journey value : a conceptual framework
Hollebeek, Linda D.; Urbonavicius, Sigitas; Valdimar … - In: Journal of creating value 9 (2023) 1, pp. 8-26
Persistent link: https://www.econbiz.de/10014581523
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The dynamics of customer value and brand love among shoppers in emerging market
Amegbe, Hayford; Hanu, Charles; Zungu, Nkululeko PraiseGod - In: Cogent business & management 10 (2023) 3, pp. 1-18
This study examines customer value, trust, psychological ownership, satisfaction, and brand love among customers of shopping malls. This study employed a quantitative research design. An online questionnaire was used to elicited data from 484 Ghanaian shopping mall customers in Accra, using...
Persistent link: https://www.econbiz.de/10014506006
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Factors leading to continuance intention to use big-bikes in Thailand
Athipon Mathawikul; Chonlatis Darawong - In: Cogent business & management 10 (2023) 3, pp. 1-24
The big-bike market has been experiencing steady growth, particularly over the last five years. This upward trend is projected to persist in the future as these products effectively cater to consumers' desires for convenience, image, and high performance. This study examines the critical factors...
Persistent link: https://www.econbiz.de/10014506018
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Customer empowerment and engagement behaviours influencing value for FinTech customers : an empirical study from India
Kini, Archana Nayak; Basri, Savitha - In: Organizations and markets in emerging economies 14 (2023) 1, pp. 83-109
The article aims to study the impact of consumer empowerment on customer engagement behaviours (CEBs) and their effect on customer value in the FinTech industry of India. A cross-sectional analytical study was carried out to collect data from 380 Indian FinTech app users using a survey...
Persistent link: https://www.econbiz.de/10014534670
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Communicating the value of waste management to customers : focus on website content
Repovienė, Rūta; Pažėraitė, Aušra - In: Organizations and markets in emerging economies 14 (2023) 2, pp. 326-346
Understanding waste management processes and their role in positive environmental changes is significant at various levels. Among members of the public, awareness can be fostered by communicating the benefits of waste management and responding to the needs of individuals. The web is one of the...
Persistent link: https://www.econbiz.de/10014534798
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Marketing segmentation of banks' corporate clients based on data mining technique
Klochko, Rostyslav; Piskunova, Olena - In: Statistics in transition : an international journal of … 24 (2023) 5, pp. 147-166
In recent years, the banking services market has been developing dynamically, experiencing a sharp increase in competition. Banks that provide maximum profitability for each client gain the most significant competitive advantage. The sales model in corporate banking is associated with personal...
Persistent link: https://www.econbiz.de/10015121025
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