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isPartOf:"International journal of electronic customer relationship management : IJECRM"
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Data Mining
17
Data mining
17
Beziehungsmarketing
13
Relationship marketing
13
Bank
3
CRM
3
Consumer behaviour
3
Konsumentenverhalten
3
big data
3
customer relationship management
3
Customer analysis
2
Customer satisfaction
2
Dienstleistungssektor
2
E-Learning
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E-commerce
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E-learning
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Electronic Commerce
2
India
2
Indien
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Kundenanalyse
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Kundenzufriedenheit
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Mobile Business
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Mobile business
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Mustererkennung
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Online retailing
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Online-Handel
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Pattern recognition
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Service industry
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Social Web
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Soziales Netzwerk
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data mining
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social networks
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AHP approach
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AHP-Verfahren
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17
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Ranjan, Jayanthi
4
Bhatnagar, Vishal
3
Agarwal, Ruchi
1
Alas, Y.
1
Albadvi, Amir
1
Anshari, M.
1
Chang, Yao-wen
1
Cheng, F. F.
1
Chiranjeevi, H. S.
1
Chou, Shrane Koung
1
Chu, Ko-tsung
1
Diwakaruni, Syam S.
1
Farquad, M. A. H.
1
Firouzabadi, Seyed Mohammad Ali Khatami
1
Garcia-Diaz, Alberto
1
Gholamian, Mohammad Reza
1
Hamid, M. H.
1
Huang, Y. T.
1
Keramati, Abbas
1
Khakabimamaghani, Sahand
1
Khodabandehlou, Samira
1
Koparkar, Sagar
1
Li, Xueping
1
Mohammad Nabil Almunawar
1
Muhammad Anshari
1
Namvar, Morteza
1
NikNafs, Ali Akbar
1
Raju, N. Prudhvi
1
Raju, S. Bapi
1
Ravi, V.
1
Ravi, Vadlamani
1
Rezaeinia, Seyed Mahdi
1
Sabtu, N. I.
1
Sajjadi, Seyed Khalil
1
Shenoy, Manjula K.
1
Sheu, Jyh-jian
1
Singh, Raghuvir
1
Song, Laigang
1
Soufi, Jahanyar Bamdad
1
Sridher, S.
1
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International journal of electronic customer relationship management : IJECRM
Technological forecasting & social change : an international journal
127
Journal of business research : JBR
75
International journal of production research
71
European journal of operational research : EJOR
69
International journal of business information systems : IJBIS
69
Journal of information & knowledge management : JIKM
62
Tourism management : research, policies, practice
46
Journal of retailing and consumer services
41
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
39
SpringerLink / Bücher
38
Information systems and e-business management : ISeB
37
Decision support systems : DSS ; the international journal
34
IEEE transactions on engineering management : EM
32
Electronic commerce research
31
Knowledge and information systems : an international journal
30
International Journal of Information Technology & Decision Making (IJITDM)
28
Industrial marketing management : the international journal for industrial and high-tech firms
27
International journal of accounting information systems
27
HMD : Praxis der Wirtschaftsinformatik
26
Information technology and management
26
European Journal of Operational Research
25
International journal of forecasting
25
Computers & operations research : and their applications to problems of world concern ; an international journal
24
International journal of production economics
24
International journal of hospitality management
22
Journal of management information systems : JMIS
22
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association
20
Journal of management analytics
20
Business process management journal
19
International journal of information technology and management : IJITM
19
International journal of networking and virtual organisations : IJNVO
19
Journal of emerging technologies in Accounting
19
Organizational data mining : leveraging enterprise data resources for optimal performance
19
Journal of organizational computing and electronic commerce
18
Springer eBook Collection
18
Business horizons
17
Production and operations management : the flagship research journal of the Production and Operations Management Society
17
INFORMS journal on computing : JOC
16
International Journal of Data Analysis Techniques and Strategies
16
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1
Evaluating the satisfaction index using automated interaction service and customer knowledgebase : a big data approach to CRM
Chiranjeevi, H. S.
;
Shenoy, Manjula K.
;
Diwakaruni, Syam S.
- In:
International journal of electronic customer …
12
(
2019
)
1
,
pp. 21-39
Persistent link: https://www.econbiz.de/10012253350
Saved in:
2
A multi-objective optimisation model for assignment of service to bank customers by using data mining and simulation
Firouzabadi, Seyed Mohammad Ali Khatami
;
Taghavifard, …
- In:
International journal of electronic customer …
11
(
2017/2018
)
3
,
pp. 237-255
Persistent link: https://www.econbiz.de/10011966939
Saved in:
3
Social customer relationship management, election and political campaign
Muhammad Anshari
;
Mohammad Nabil Almunawar
- In:
International journal of electronic customer …
11
(
2017/2018
)
4
,
pp. 332-346
Persistent link: https://www.econbiz.de/10011989791
Saved in:
4
Improving customer loyalty evaluation methods in the grocery retail industry : a data mining approach
Khodabandehlou, Samira
;
NikNafs, Ali Akbar
- In:
International journal of electronic customer …
10
(
2016
)
2/4
,
pp. 158-178
Persistent link: https://www.econbiz.de/10011688029
Saved in:
5
Improving retail banking loans recovery via data mining techniques : a case study from Indian market
Ravi, Vadlamani
;
Koparkar, Sagar
;
Raju, N. Prudhvi
; …
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 189-201
Persistent link: https://www.econbiz.de/10011586459
Saved in:
6
Social customer relationship management and student empowerment in online learning systems
Anshari, M.
;
Alas, Y.
;
Yunus, N.
;
Sabtu, N. I.
;
Hamid, M. H.
- In:
International journal of electronic customer …
9
(
2015
)
2/3
,
pp. 104-121
Persistent link: https://www.econbiz.de/10011586438
Saved in:
7
A content analysis of online promotion strategies among different types of websites
Cheng, F. F.
;
Wu, C. S.
;
Huang, Y. T.
- In:
International journal of electronic customer …
7
(
2013
)
3/4
,
pp. 208-218
Persistent link: https://www.econbiz.de/10010396374
Saved in:
8
Analytical CRM in banking and finance using SVM : a modified active learning-based rule extraction approach
Farquad, M. A. H.
;
Ravi, V.
;
Raju, S. Bapi
- In:
International journal of electronic customer …
6
(
2012
)
1
,
pp. 48-73
Persistent link: https://www.econbiz.de/10009578910
Saved in:
9
An integrated AHP-RFM method to banking customer segmentation
Rezaeinia, Seyed Mahdi
;
Keramati, Abbas
;
Albadvi, Amir
- In:
International journal of electronic customer …
6
(
2012
)
2
,
pp. 153-168
Persistent link: https://www.econbiz.de/10009630948
Saved in:
10
An approach to optimised customer segmentation and profiling using RFM, LTV, and demographic features
Namvar, Morteza
;
Khakabimamaghani, Sahand
;
Gholamian, …
- In:
International journal of electronic customer …
5
(
2011
)
3/4
,
pp. 220-235
Persistent link: https://www.econbiz.de/10009489261
Saved in:
11
Real-time analysis on finding significance of data mining on CRM of service sector organisations : an Indian perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
;
Singh, Raghuvir
- In:
International journal of electronic customer …
5
(
2011
)
2
,
pp. 171-201
Persistent link: https://www.econbiz.de/10009297339
Saved in:
12
Principles for successful mobile CRM in organisations from data mining perspective
Bhatnagar, Vishal
;
Ranjan, Jayanthi
- In:
International journal of electronic customer …
4
(
2010
)
3
,
pp. 280-301
Persistent link: https://www.econbiz.de/10008826195
Saved in:
13
A new approach for health insurance customer relationship support through hybrid mining based system
Chou, Shrane Koung
;
Wang, Fuchung
- In:
International journal of electronic customer …
3
(
2009
)
4
,
pp. 360-374
Persistent link: https://www.econbiz.de/10003935705
Saved in:
14
Application of segmentation in customer relationship management : a data mining perspective
Ranjan, Jayanthi
;
Agarwal, Ruchi
- In:
International journal of electronic customer …
3
(
2009
)
4
,
pp. 402-414
Persistent link: https://www.econbiz.de/10003935726
Saved in:
15
Data mining tools: a CRM perspective
Ranjan, Jayanthi
;
Bhatnagar, Vishal
- In:
International journal of electronic customer …
2
(
2008
)
4
,
pp. 315-331
Persistent link: https://www.econbiz.de/10003787128
Saved in:
16
Applying decision tree data mining for online group buying consumers' behaviour
Sheu, Jyh-jian
;
Chang, Yao-wen
;
Chu, Ko-tsung
- In:
International journal of electronic customer …
2
(
2008
)
2
,
pp. 140-157
Persistent link: https://www.econbiz.de/10003836331
Saved in:
17
Adaptive web presence and evolution through web log analysis
Li, Xueping
;
Song, Laigang
;
Garcia-Diaz, Alberto
- In:
International journal of electronic customer …
2
(
2008
)
3
,
pp. 195-214
Persistent link: https://www.econbiz.de/10003779292
Saved in:
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