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~isPartOf:"International journal of services, economics and management"
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Dienstleistungssektor
23
Service industry
23
Beziehungsmarketing
4
Dienstleistungsqualität
4
Malaysia
4
Relationship marketing
4
Service quality
4
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3
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International journal of services, economics and management
The service industries journal
267
Journal of business research : JBR
91
The journal of services marketing
85
International journal of production economics
58
Journal of service management
58
Service business
58
SpringerLink / Bücher
56
Industrial marketing management : the international journal for industrial and high-tech firms
51
Journal of service research : JSR
51
Journal of retailing and consumer services
45
International journal of services technology and management
41
Structural change and economic dynamics : SC+ED
38
NBER working paper series
35
International journal of services and operations management
33
Regional studies
33
Discussion paper
31
European journal of operational research : EJOR
30
International journal of hospitality management
30
The journal of business & industrial marketing
30
Policy research working paper : WPS
29
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
29
Services marketing quarterly
28
Journal of service research
27
Research policy : policy, management and economic studies of science, technology and innovation
27
ZEW discussion papers
26
Discussion paper / Centre for Economic Policy Research
25
International journal of innovation management
25
NBER Working Paper
25
The international journal of human resource management
25
Discussion paper series / IZA
24
Economics of innovation and new technology
24
Technological forecasting & social change : an international journal
24
Working paper
24
World Bank Policy Research Working Paper
24
International journal of operations & production management : IJOPM ; the official journal of the European Operations Management Association, EUROMA
22
Springer eBook Collection
22
Working paper / National Bureau of Economic Research, Inc.
22
Papeles de economía española
21
RIETI discussion paper
21
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ECONIS (ZBW)
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1
Understanding the conceptualisation and strategies of service recovery processes in service organisations
Anwar, Sohail
- In:
International journal of services, economics and management
14
(
2023
)
2
,
pp. 175-197
Persistent link: https://www.econbiz.de/10014311637
Saved in:
2
Two-wheeler service sector : a billion dollar industry in India
Bagodi, Virupaxi
;
Bagodi, Varsha
- In:
International journal of services, economics and management
13
(
2022
)
4
,
pp. 313-337
Persistent link: https://www.econbiz.de/10013552610
Saved in:
3
A comparative study of the leadership skills of the millennial male and millennial female managerial leaders in the Indian service sector
Pooja
;
Kumar, Pranab
- In:
International journal of services, economics and management
12
(
2021
)
1
,
pp. 41-59
Persistent link: https://www.econbiz.de/10012522642
Saved in:
4
Service innovation and firm performance : operational experiences in uncertain environments
Akbari, Morteza
;
Mokhtari, Hossein
;
Moradi, Afsaneh
; …
- In:
International journal of services, economics and management
11
(
2020
)
4
,
pp. 347-370
Persistent link: https://www.econbiz.de/10012522627
Saved in:
5
Fostering China's expanding trade in services
Li, Xuedong
;
Clemes, Michael D.
;
Hu, Baiding
- In:
International journal of services, economics and management
11
(
2020
)
4
,
pp. 371-389
Persistent link: https://www.econbiz.de/10012522628
Saved in:
6
Understanding the antecedents of service decisions : an integration of service promiscuity and customer citizenship behaviour
Godwin, Benny J.
;
Wright, Rowena
- In:
International journal of services, economics and management
10
(
2019
)
1
,
pp. 34-54
Persistent link: https://www.econbiz.de/10012178909
Saved in:
7
The moderating role of service innovation on the relationship between customer satisfaction and customer value : a case of 3-star hotels in Jakarta
Sukwadi, Ronald
- In:
International journal of services, economics and management
8
(
2017
)
1/2
,
pp. 18-34
Persistent link: https://www.econbiz.de/10011892259
Saved in:
8
Special issue: Service imperatives in the new economy : enhancing customer experience
Mathew, P. V.
(
contributor
)
-
2014
Persistent link: https://www.econbiz.de/10010432133
Saved in:
9
A comparison of academia and industry perceptions of an ideal hospitality management programme
Banerjee, Chandan Kumar
;
Mandal, Kaushik
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 146-162
Persistent link: https://www.econbiz.de/10010432168
Saved in:
10
Employees' perception of empowerment : a comparative study among different sectors of banks
George, Elizabeth
;
Zakkariya, K. A.
- In:
International journal of services, economics and management
6
(
2014
)
2
,
pp. 132-145
Persistent link: https://www.econbiz.de/10010432173
Saved in:
11
Consideration of aspects affecting the evolvement of collaborative e-business in service organisations
Urikova, Oksana
;
Ivanochko, Iryna
;
Kryvinska, Natalia
; …
- In:
International journal of services, economics and management
5
(
2013
)
1/2
,
pp. 72-92
Persistent link: https://www.econbiz.de/10009748357
Saved in:
12
The role of trust in risk sharing and innovativeness of service firms in Nigeria
Mmadu, Benjamin Anabori
- In:
International journal of services, economics and management
5
(
2013
)
4
,
pp. 341-359
Persistent link: https://www.econbiz.de/10010428871
Saved in:
13
Relational capital and SME collaborative strategy in the Malaysian service industry
Downe, Alan G.
;
Loke, Siew-Phaik
;
Sambasivan, Murali
- In:
International journal of services, economics and management
4
(
2012
)
2
,
pp. 145-166
Persistent link: https://www.econbiz.de/10009579272
Saved in:
14
An exploratory study of service productivity index for service industry evaluation
Indrianti, Nur
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 331-343
Persistent link: https://www.econbiz.de/10009734547
Saved in:
15
Integrating TQM and HRM to achieve a higher knowledge sharing in Malaysian service firms : an SEM approach
Ooi, Keng-boon
;
Arumugam, Veeri
;
Wooi, Janet Lew-sian
- In:
International journal of services, economics and management
4
(
2012
)
3
,
pp. 186-208
Persistent link: https://www.econbiz.de/10009675237
Saved in:
16
Co-creation of value for a public service
Uden, Lorna
;
Naaranoja, Marja
- In:
International journal of services, economics and management
3
(
2011
)
4
,
pp. 427-445
Persistent link: https://www.econbiz.de/10009405005
Saved in:
17
The benefits of management accounting practices in manufacturing and service firms : a Finnish study
Agbejule, Adebayo
;
Huusko, Jonna
- In:
International journal of services, economics and management
3
(
2011
)
4
,
pp. 354-375
Persistent link: https://www.econbiz.de/10009405024
Saved in:
18
Challenges facing higher education as a service industry in a developing country
Idrus, Nirwan
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 104-121
Persistent link: https://www.econbiz.de/10008908351
Saved in:
19
The influence of TQM practices on supply chain collaboration : a proposed model for the service industry
Darmawan, Nathan
;
Sim, Jia Jia
;
Arumugam, Veeri
;
Chow, …
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 21-35
Persistent link: https://www.econbiz.de/10008908365
Saved in:
20
The impact of TQM practices on learning organisation and customer orientation : a survey of small service organisations in Malaysia
Ang, Yueh-Sin
;
Tan, Boon-In
;
Chong, Alain Yee-Long
- In:
International journal of services, economics and management
3
(
2011
)
1
,
pp. 62-77
Persistent link: https://www.econbiz.de/10008908355
Saved in:
21
Factors that mitigate employee job stress in the service industry
Gill, Amarjit
;
Biger, Nahum
;
Bhutani, Smita
- In:
International journal of services, economics and management
2
(
2010
)
1
,
pp. 30-45
Persistent link: https://www.econbiz.de/10003923337
Saved in:
22
Do service sector trends stimulate entrepreneurship? : a socio-economic labour market perspective
Bögenhold, Dieter
;
Fachinger, Uwe
- In:
International journal of services, economics and management
1
(
2007/09
)
2
,
pp. 117-134
Persistent link: https://www.econbiz.de/10003898829
Saved in:
23
The characteristics and evolution of services sector : evidence from P. R. China
Liu, Shunzhong
;
Wu, Guoping
- In:
International journal of services, economics and management
1
(
2007/09
)
2
,
pp. 183-195
Persistent link: https://www.econbiz.de/10003898864
Saved in:
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