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~person:"Walton, Michael"
~person:"Spohrer, James C."
~type_genre:"Aufsatz in Zeitschrift"
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Search: subject_exact:"Dienstleistungsinnovation"
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Betriebswirtschaftliche Produktionsfunktion
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Dienstleistungsinnovation
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Dienstleistungsqualität
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International journal of services technology and management
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Improving service quality and productivity : exploring the digital connections scaling model
Hsu, Cheng
;
Spohrer, James C.
- In:
International journal of services technology and management
11
(
2009
)
3
,
pp. 272-292
Persistent link: https://www.econbiz.de/10003852635
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