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Online retailing
29
Online-Handel
29
Consumer behaviour
13
Konsumentenverhalten
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E-commerce
11
Electronic Commerce
11
Dienstleistungsqualität
10
Service quality
10
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Akhtar, Muhammad Nadeem
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The service industries journal
Journal of retailing and consumer services
384
Journal of business research : JBR
207
Electronic commerce research
133
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
115
International journal of electronic marketing and retailing : IJEMR
104
Journal of internet commerce
99
Information systems research : ISR
92
Management science : journal of the Institute for Operations Research and the Management Sciences
85
Journal of electronic commerce research : JECR
75
International journal of electronic commerce : IJEC
72
Journal of retailing
71
International journal of business information systems : IJBIS
68
International journal of retail & distribution management
68
European journal of operational research : EJOR
66
International journal of production economics
66
NBER working paper series
65
Electronic commerce research and applications
64
Journal of electronic commerce in organizations : the international journal of electronic commerce in modern organizations ; an official publication of the Information Resources Management Association
64
International journal of internet marketing and advertising : IJIMA
63
Journal of management information systems : JMIS
63
The international review of retail, distribution and consumer research
59
International journal of hospitality management
58
SpringerLink / Bücher
58
Transportation research / E : an international journal
53
International journal of e-business research : an official publication of the Information Resources Management Association
52
International journal of retail and distribution management
52
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
52
Working paper / National Bureau of Economic Research, Inc.
52
Asia Pacific journal of marketing and logistics
50
Journal of research in interactive marketing : interactive marketing and computer-mediated communication
47
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
46
Electronic markets : the international journal on networked business
45
Information systems and e-business management : ISeB
45
NBER Working Paper
45
Psychology & marketing
44
Technological forecasting & social change : an international journal
44
Cogent business & management
43
International journal of production research
43
International journal of consumer studies
42
International journal of procurement management
42
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ECONIS (ZBW)
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1
A classification scheme for productivity management in e-commerce services
Lira, Elisa Granha
;
Torres Júnior, Noel
;
Santos, …
- In:
The service industries journal
43
(
2023
)
13/14
,
pp. 1010-1033
Persistent link: https://www.econbiz.de/10014338664
Saved in:
2
How the time-scarcity feature of live-streaming e-commerce affects impulsive buying
Hao, Shuaikang
;
Huang, Ling
- In:
The service industries journal
43
(
2023
)
11/12
,
pp. 875-895
Persistent link: https://www.econbiz.de/10014321630
Saved in:
3
Building loyalty through perceived value in online shopping : does family life cycle stage matter?
Amirtha, Raman
;
Sivakumar, V. J.
- In:
The service industries journal
42
(
2022
)
15/16
,
pp. 1151-1189
Persistent link: https://www.econbiz.de/10013466618
Saved in:
4
Customer readiness-customer participation link in e-services
Tuan Nguyen
- In:
The service industries journal
42
(
2022
)
9/10
,
pp. 738-769
Persistent link: https://www.econbiz.de/10013362141
Saved in:
5
COVID-19 restrictions and consumers' psychological reactance toward offline shopping freedom restoration
Akhtar, Nadeem
;
Akhtar, Muhammad Nadeem
;
Usman, Muhammad
; …
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 891-913
Persistent link: https://www.econbiz.de/10012292977
Saved in:
6
The role of conflicting online reviews in consumers' attitude ambivalence
Siddiqi, Umar Iqbal
;
Sun, Jin
;
Akhtar, Nadeem
- In:
The service industries journal
40
(
2020
)
13/14
,
pp. 1003-1030
Persistent link: https://www.econbiz.de/10012292985
Saved in:
7
Conceptualization and assessment of E-service quality for luxury brands
Kim, Jung-Hwan
;
Kim, Minjeong
- In:
The service industries journal
40
(
2020
)
5/6
,
pp. 436-470
Persistent link: https://www.econbiz.de/10012208579
Saved in:
8
The shopping list in goal-directed shopping : scale development and validation
Ahmed, Sohel
;
Ding Hooi Ting
- In:
The service industries journal
39
(
2019
)
5/6
,
pp. 319-342
Persistent link: https://www.econbiz.de/10012203302
Saved in:
9
Improving customer website involvement through experiential marketing
Shobeiri, Saeed
;
Mazaheri, Ebrahim
;
Laroche, Michel
- In:
The service industries journal
34
(
2014
)
11/12
,
pp. 885-900
Persistent link: https://www.econbiz.de/10010394605
Saved in:
10
What differentiates Internet shoppers from Internet surfers?
Izquierdo-Yusta, Alicia
;
Pilar Martínez-Ruiz, María
; …
- In:
The service industries journal
34
(
2014
)
6
,
pp. 530-549
Persistent link: https://www.econbiz.de/10010379339
Saved in:
11
Simultaneous measurement of quality in different online services
Barrera, Ramón Barrera
;
Carrión, Gabriel Cepeda
- In:
The service industries journal
34
(
2014
)
2
,
pp. 123-144
Persistent link: https://www.econbiz.de/10010257790
Saved in:
12
Effects of web site characteristics on customer loyalty in B2B e-commerce : evidence from Taiwan
Hsu, Li-chun
;
Wang, Kai-yu
;
Chih, Wen-hai
- In:
The service industries journal
33
(
2013
)
11
,
pp. 1026-1050
Persistent link: https://www.econbiz.de/10010126458
Saved in:
13
A conceptual model of motivations for consumer resale on C2C websites
Chu, Hsunchi
- In:
The service industries journal
33
(
2013
)
15/16
,
pp. 1527-1543
Persistent link: https://www.econbiz.de/10010229413
Saved in:
14
Servicescape cues and customer behavior : a systematic literature review and research agenda
Mari, Michela
;
Poggesi, Sara
- In:
The service industries journal
33
(
2013
)
2
,
pp. 171-199
Persistent link: https://www.econbiz.de/10009702913
Saved in:
15
Online relationship avoidance over time
Ha, Hong Youl
;
Lee, Je-won
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1451-1468
Persistent link: https://www.econbiz.de/10009579523
Saved in:
16
Consumer participation in using online recommendation agents : effects on satisfaction, trust, and purchase intentions
Dabholkar, Pratibha A.
;
Sheng, Xiaojing
- In:
The service industries journal
32
(
2012
)
9
,
pp. 1433-1449
Persistent link: https://www.econbiz.de/10009579524
Saved in:
17
The effect of multi-channel Service quality on mobile customer loyalty in an online-and-mobile retail context
Lin, Hsin-hui
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1865-1882
Persistent link: https://www.econbiz.de/10009582169
Saved in:
18
An integrated attitude model of self-service technologies : evidence from online stock trading systems brokers
Liu, Shu-fang
;
Huang, Li-shia
;
Chiou, Yu-hsiu
- In:
The service industries journal
32
(
2012
)
11
,
pp. 1823-1835
Persistent link: https://www.econbiz.de/10009582174
Saved in:
19
Online value creation in small service businesses : the importance of experience valence and personal values
Iniesta-Bonillo, M. Angeles
;
Sánchez-Fernandez, Raquel
; …
- In:
The service industries journal
32
(
2012
)
15
,
pp. 2445-2462
Persistent link: https://www.econbiz.de/10009693515
Saved in:
20
A study of preferences in a simulated online shopping experiment
Fagerstrøm, Asle
;
Arntzen, Erik
;
Foxall, Gordon R.
- In:
The service industries journal
31
(
2011
)
15/16
,
pp. 2609-2621
Persistent link: https://www.econbiz.de/10009413562
Saved in:
21
In search of e-service value : technology-exploitation vs. certainty-seeking online behaviours
Lin, Chien-hsin
- In:
The service industries journal
30
(
2010
)
7/8
,
pp. 1377-1400
Persistent link: https://www.econbiz.de/10003997900
Saved in:
22
Relationships between process quality, outcome quality, satisfaction, and behavioural intentions for online travel agencies : evidence from Taiwan
Chen, Ching-fu
;
Kao, Ya-ling
- In:
The service industries journal
30
(
2010
)
11/12
,
pp. 2081-2092
Persistent link: https://www.econbiz.de/10008759953
Saved in:
23
On the identification of critical mass in internet-based services subject to network effects
Arroyo-Barrigüete, Jose Luis
;
Ernst, Ricardo
; …
- In:
The service industries journal
30
(
2010
)
5/6
,
pp. 643-654
Persistent link: https://www.econbiz.de/10003992714
Saved in:
24
Who are the online grocers?
Hui, Tak-kee
;
Wan, David
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1479-1489
Persistent link: https://www.econbiz.de/10003927777
Saved in:
25
The effects of relational bonds on online customer satisfaction
Chen, Yi-ling
;
Chiu, Hung-chang
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1581-1595
Persistent link: https://www.econbiz.de/10003928539
Saved in:
26
Price dispersion of online air tickets for short distance international routes
Lin, Pei-chun
;
Chen, Chen-cheng
;
Song, Mei-hui
- In:
The service industries journal
29
(
2009
)
11/12
,
pp. 1597-1613
Persistent link: https://www.econbiz.de/10003928543
Saved in:
27
Multi-channel store image and the effects on purchase intention
Chen, Ja-shen
;
Ching, Russell K. H.
;
Tsou, Hung Tai
- In:
The service industries journal
29
(
2009
)
9/10
,
pp. 1215-1203
Persistent link: https://www.econbiz.de/10003914861
Saved in:
28
Users' perceptions of the free , virtual-only service experience
Yilmazsoy, Baris
;
Saad, Mohammed
;
Cicmil, Svetlana
- In:
The service industries journal
29
(
2009
)
7/8
,
pp. 1007-1019
Persistent link: https://www.econbiz.de/10003990462
Saved in:
29
Perceptions of download delays : relation to actual waits, web site abandoning, and stage of delay
Dabholkar, Pratibha A.
;
Sheng, Xiaojing
- In:
The service industries journal
28
(
2008
)
9/10
,
pp. 1413-1427
Persistent link: https://www.econbiz.de/10003802459
Saved in:
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