//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
~isPartOf:"Total quality management & business excellence : an official journal of the European Society for Organisational Excellence"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Fluggesellschaft"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Airline
7
Fluggesellschaft
7
Dienstleistungsqualität
4
Service quality
4
Beziehungsmarketing
3
Customer satisfaction
3
Kundenzufriedenheit
3
Relationship marketing
3
Air transport
2
Luftverkehr
2
Affective Engineering
1
Brasilien
1
Brazil
1
China
1
Complexity management
1
Consumer behaviour
1
Dienstleistungssektor
1
Einführung
1
Emotion
1
Feelings
1
Großbritannien
1
Implementation
1
Inter-firm cooperation
1
Knowledge transfer
1
Komplexitätsmanagement
1
Konsumentenverhalten
1
Lean Management
1
Lean management
1
Nordeuropa
1
Northern Europe
1
Quality management
1
Qualitätsmanagement
1
Reisevermittler
1
Service industry
1
South Korea
1
Strategic alliance
1
Strategische Allianz
1
Südkorea
1
Taiwan
1
Travel agency
1
more ...
less ...
Online availability
All
Undetermined
1
Type of publication
All
Article
7
Type of publication (narrower categories)
All
Article in journal
7
Aufsatz in Zeitschrift
7
Case study
2
Fallstudie
2
Conference paper
1
Konferenzbeitrag
1
Language
All
English
7
Author
All
Bueno Campos, Eduardo
1
Chen, Po-tsang
1
Fan, Yi Wen
1
Hu, Hsin-hui
1
Kim, YongBeom
1
Kim, YuKyoung
1
Ku, Edward C. S.
1
Lee, YongIl
1
Maranhao, Roncalli
1
Park, Jong Woo
1
Park, Min-Je
1
Paz Salmador, M.
1
Psychogios, Alexandros G.
1
Shahin, Arash
1
Tsironis, Loukas K.
1
Yoo, Hanjoo
1
Zairi, Mohamed
1
more ...
less ...
Published in...
All
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
Journal of air transport management
590
Journal of revenue and pricing management
158
Transportation research / E : an international journal
107
Transportation science : a journal of the Institute for Operations Research and the Management Sciences
44
Journal of travel and tourism marketing
38
Tourism management : research, policies, practice
38
Economics of transportation : the official journal of the International Transportation Economics Association
36
European journal of operational research : EJOR
31
International journal of industrial organization
31
Computers & operations research : and their applications to problems of world concern ; an international journal
25
Review of industrial organization : RIO
24
Discussion paper / Tinbergen Institute
23
NBER working paper series
22
Research in transportation economics
22
Tourism economics : the business and finance of tourism and recreation
21
International journal of transport economics : IJTE
20
Journal of transport economics & policy : JTEP
20
Working paper / National Bureau of Economic Research, Inc.
20
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
19
Journal of transport economics and policy
18
NBER Working Paper
18
The Avmark aviation economist
17
International journal of revenue management : IJRM
16
Management science : journal of the Institute for Operations Research and the Management Sciences
15
CESifo working papers
14
Omega : the international journal of management science
13
SpringerLink / Bücher
13
Advances in airline economics : competition policy and antitrust
12
Air transport liberalization : a critical assessment
12
International journal of production economics
12
ZEW discussion papers
12
Applied economics letters
11
Corporate Governance, Sustainability, and Information Systems in the Aviation Sector, Volume I
11
Journal of retailing and consumer services
11
The international journal of human resource management
11
Advances in airline economics
10
Darden Case
10
Internationales Verkehrswesen
10
Managerial and decision economics : MDE ; the international journal of research and progress in management economics
10
Strategic management in the aviation industry
10
more ...
less ...
Source
All
ECONIS (ZBW)
7
Showing
1
-
7
of
7
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Application of affective engineering to service industries : feelings from airlines' in-flight service elements
Park, Min-Je
;
Park, Jong Woo
;
Yoo, Hanjoo
- In:
Total quality management & business excellence : an …
29
(
2018
)
9
,
pp. 1025-1042
Persistent link: https://www.econbiz.de/10011918825
Saved in:
2
The mediating role of relational benefit between service quality and customer loyalty in airline industry
Chen, Po-tsang
;
Hu, Hsin-hui
- In:
Total quality management & business excellence : an …
24
(
2013
)
9
,
pp. 1084-1095
Persistent link: https://www.econbiz.de/10009793751
Saved in:
3
Towards an intergrated framework for Lena Six Sigma application : lessons from the airline industry
Psychogios, Alexandros G.
;
Tsironis, Loukas K.
- In:
Total quality management & business excellence : an …
23
(
2012
)
4
,
pp. 397-415
Persistent link: https://www.econbiz.de/10009553666
Saved in:
4
Perceived service quality for South Korean domestic airlines
Kim, YuKyoung
;
Kim, YongBeom
;
Lee, YongIl
- In:
Total quality management & business excellence : an …
22
(
2011
)
10
,
pp. 1041-1056
Persistent link: https://www.econbiz.de/10009504062
Saved in:
5
Kano model : a dynamic approach for classifying and prioritising requirements of airline travellers with three case studies on international airlines
Shahin, Arash
;
Zairi, Mohamed
- In:
Total quality management & business excellence : an …
20
(
2009
)
9/10
,
pp. 1003-1028
Persistent link: https://www.econbiz.de/10003921608
Saved in:
6
Knowledge sharing and customer relationship management in the travel service alliances
Ku, Edward C. S.
;
Fan, Yi Wen
- In:
Total quality management & business excellence : an …
20
(
2009
)
11/12
,
pp. 1407-1421
Persistent link: https://www.econbiz.de/10003925358
Saved in:
7
Total quality management : a critical analysis from a complexity approach
Paz Salmador, M.
;
Bueno Campos, Eduardo
;
Maranhao, Roncalli
- In:
Total quality management & business excellence : an …
19
(
2008
)
5/6
,
pp. 513-533
Persistent link: https://www.econbiz.de/10003740731
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->