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Reisevermittler
3
Travel agency
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Customer satisfaction
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Kundenzufriedenheit
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Airline
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Beziehungsmarketing
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CRM
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Computer-assisted marketing
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Castellanos Verdugo, Mario
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Services marketing quarterly
Tourism management : research, policies, practice
32
Journal of travel and tourism marketing
24
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
19
Reisebüro-Management : Gestaltung der Vertriebsstrukturen im Tourismus
16
Tourism economics : the business and finance of tourism and recreation
16
The service industries journal
15
International journal of hospitality management
13
Journal of revenue and pricing management
13
International journal of contemporary hospitality management
12
Reiseveranstaltung : Lehr- und Handbuch
12
Informationsmanagement im Tourismus : E-Tourismus: Prozesse und Systeme
9
Journal of hospitality & tourism research : JHTR ; the professional journal of the Council on Hotel, Restaurant, and Institutional Education
9
Tourism analysis : an interdisciplinary tourism & hospitality journal
9
Tourism management perspectives : TMP
9
Journal of hospitality marketing & management
8
Journal of vacation marketing : an international journal
8
Journal of vacation marketing
7
Lehr- und Handbücher zu Tourismus, Verkehr und Freizeit
7
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
7
Journal of business research : JBR
6
Kundenorientierung im Touristikmanagement
6
BWL Tourismus 8-2011
4
Information & management : the internat. journal of management processes and systems ; journal of IFIP Users Group
4
Journal of air transport management
4
Service business
4
The TQM journal : the international review of organizational improvement
4
Tourism review
4
Tourismus-Journal : Zeitschrift für tourismuswissenschaftliche Forschung und Praxis
4
Annals of tourism research : ATR ; a social sciences journal
3
Annals of tourism research empirical insights
3
European journal of marketing : EJM
3
Gabler Edition Wissenschaft
3
Information and communication technologies in tourism 2013 : proceedings of the international conference in Innsbruck, Austria, January 22 - 25, 2013
3
Information technology & tourism
3
International journal of networking and virtual organisations : IJNVO
3
Romanian economic and business review
3
Tourism planning & development
3
Vnútorný obchod a služby
3
Academy of Management journal : AMJ
2
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ECONIS (ZBW)
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1
Retail services survival in an economic crisis context
Vega Vázquez, Manuela
;
Ángeles Oviedo-García, Maria …
- In:
Services marketing quarterly
35
(
2014
)
4
,
pp. 354-371
Persistent link: https://www.econbiz.de/10010465659
Saved in:
2
Blending information technology in Indian travel and tourism sector
Khare, Arpita
;
Khare, Anshuman
- In:
Services marketing quarterly
32
(
2011
)
4
,
pp. 302-317
Persistent link: https://www.econbiz.de/10009388092
Saved in:
3
Information communication technology and the marketing of airline services in Malaysia : a survey of market participants in the airline industry
Oyewole, Philemon
;
Sankaran, Muthulakshmi
;
Choudhury, Pravat
- In:
Services marketing quarterly
29
(
2007/08
)
4
,
pp. 85-103
Persistent link: https://www.econbiz.de/10003762375
Saved in:
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