This study develops and validates an innovation management framework based on the integration of dynamic capabilities and multidimensional innovation process factors. A mixed-methods approach was employed, combining a quantitative survey of 267 respondents from the Porto Digital ecosystem with...

As governments pursue digital transformation to improve service delivery and administrative efficiency, AI chatbots have emerged as a promising innovation in smart public administration. However, their adoption remains limited, particularly in transitioning countries where institutional,...

Research background: Every business activity involves the business environment. The faster rate of technology development has an impact on innovation management roles within the company as well as innovation approach methods. For these reasons, it is necessary to analyze innovation management in...