//--> //--> //-->
Toggle navigation
Logout
Change account settings
EN
DE
ES
FR
A-Z
Beta
About EconBiz
News
Thesaurus (STW)
Research Skills
Help
EN
DE
ES
FR
My account
Logout
Change account settings
Login
Publications
Events
Your search terms
Search
Retain my current filters
person:"Bitner, Mary Jo"
Search options
All Fields
Title
Exact title
Subject
Author
Institution
ISBN/ISSN
Published in...
Publisher
Open Access only
Advanced
Search history
My EconBiz
Favorites
Loans
Reservations
Fines
You are here:
Home
Search: subject_exact:"Kundenloyalität"
Narrow search
Delete all filters
| 1 applied filter
Year of publication
From:
To:
Subject
All
Customer retention
2
Kundenbindung
2
Beziehungsmarketing
1
Consumer behaviour
1
Customer satisfaction
1
Dienstleistungsqualität
1
Emotion
1
Gesundheitsversorgung
1
Health care
1
Konsumentenverhalten
1
Kundenzufriedenheit
1
Measurement
1
Messung
1
Präferenztheorie
1
Relationship marketing
1
Service quality
1
Theory of preferences
1
more ...
less ...
Type of publication
All
Article
2
Type of publication (narrower categories)
All
Article in journal
2
Aufsatz in Zeitschrift
2
Language
All
English
2
Author
All
Bitner, Mary Jo
Becker, Roman
7
Daschmann, Gregor
7
Schüller, Anne M.
6
Ozuem, Wilson
5
Confente, Ilenia
4
Fuchs, Gerhard
4
Kreutzer, Ralf T.
4
Oehler, Andreas
4
Prentice, Catherine
4
Rodríguez del Bosque, Ignacio A.
4
Tecklenburg, Tim
4
Anaya-Sánchez, Rafael
3
Bauer, Hans H.
3
Chen, Shu-Ching
3
Conze, Oliver
3
Gouthier, Matthias
3
Große-Bölting, Kristin
3
Holland, Heinrich
3
Hollebeek, Linda D.
3
Homburg, Christian
3
Langmann, Kristin
3
Orth, Ulrich R.
3
Palmatier, Robert W.
3
Pepels, Werner
3
Pätzmann, Jens
3
Pérez, Andrea
3
Ramaseshan, B.
3
Rogan, Michelle
3
Russo, Ivan
3
Seja, Christa
3
Skala-Gast, Doris
3
Sprott, David E.
3
Stock-Homburg, Ruth
3
Töpfer, Armin
3
Wang, Cheng Lu
3
Weißgerber, Anja
3
Wong, IpKin Anthony
3
Aguilar-Illescas, Rocio
2
Akerlof, George A.
2
Aksoy, Lerzan
2
more ...
less ...
Published in...
All
Journal of marketing research : JMR
1
Journal of the Academy of Marketing Science
1
Source
All
ECONIS (ZBW)
2
Showing
1
-
2
of
2
Sort
Relevance
Date (newest first)
Date (oldest first)
1
Customer positivity and participation in services : an empirical test in a health care context
Gallan, Andrew S.
;
Jarvis, Cheryl Burke
;
Brown, Stephen …
- In:
Journal of the Academy of Marketing Science
41
(
2013
)
3
,
pp. 338-356
Persistent link: https://www.econbiz.de/10009747843
Saved in:
2
Decoding costumer-firm relationships : how attachment styles help explain customers' preferences to closeness, repurchase intentions, and changes in relationship breadth
Mende, Martin
;
Bolton, Ruth N.
;
Bitner, Mary Jo
- In:
Journal of marketing research : JMR
50
(
2013
)
1
,
pp. 125-142
Persistent link: https://www.econbiz.de/10009715240
Saved in:
Results per page
10
25
50
100
250
A service of the
zbw
×
Loading...
//-->