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~isPartOf:"International journal of hospitality management"
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Customer value
31
Kundenwert
31
Beziehungsmarketing
18
Relationship marketing
18
Customer satisfaction
16
Kundenzufriedenheit
16
Consumer behaviour
15
Konsumentenverhalten
15
Dienstleistungsqualität
13
Service quality
13
Gastronomie
10
Restaurant industry
10
Hotel industry
9
Hotellerie
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Betriebliche Wertschöpfung
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Value creation
8
Customer integration
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Kundenintegration
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Brand image
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Customer engagement
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Emotion
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Markenimage
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Marketing management
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Marketingmanagement
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Satisfaction
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Social values
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Soziale Werte
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Taiwan
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Airbnb
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Brand management
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Confidence
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Factor analysis
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Faktorenanalyse
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Food
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Gastgewerbe
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Hedonic value
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Hospital
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Hospitality industry
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Innovativeness
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31
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Back, Ki-Joon
2
Hyun, Sunghyup Sean
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Yen, Chang-Hua
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Ahn, Jiseon
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Antwi, Samuel
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Arteaga, Francisco
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Balaji, M. S.
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Behnke, Carl
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Bilgihan, Anil
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DeFranco, Agnes
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Dedeoğlu, Bekir Bora
1
Del Chiappa, Giacomo
1
El-Kassar, Abdul-Nasser
1
Gallarza, Martina G.
1
Gallarza-Granizo, Martina G.
1
Gamage, Thilini Chathurika
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Ge, Li
1
Gil Saura, Irene
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He, Zheng
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Hua, Nan
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International journal of hospitality management
Journal of business research : JBR
86
Industrial marketing management : the international journal for industrial and high-tech firms
83
Journal of retailing and consumer services
47
SpringerLink / Bücher
35
The service industries journal
28
Journal of marketing
26
The journal of business & industrial marketing
26
Journal of the Academy of Marketing Science
24
Journal of marketing management : MM
18
Marketing theory
18
Journal of service research : JSR
17
Marketing science : the marketing journal of the Institute for Operations Research and the Management Sciences
17
The journal of services marketing
17
Gabler Edition Wissenschaft
16
International journal of contemporary hospitality management
16
Journal of interactive marketing : a quarterly publication from the Direct Marketing Educational Foundation
16
Journal of revenue and pricing management
16
Journal of service management
16
Journal of strategic marketing
16
Handbook of research on customer equity in marketing
14
Journal of marketing research : JMR
14
Service business
13
Technological forecasting & social change : an international journal
13
The journal of product & brand management
13
Tourism management : research, policies, practice
13
International journal of research in marketing : IJRM ; official journal of the European Marketing Academy
12
Controlling : Zeitschrift für erfolgsorientierte Unternehmenssteuerung
11
Creating and managing superior customer value
11
Harvard business review : HBR
11
Innovation in pricing : contemporary theories and best practices
11
International journal of electronic customer relationship management : IJECRM
11
Journal of travel research : a quarterly publication of the Travel and Tourism Research Association
11
Business horizons
10
Journal of marketing analytics : JMA
10
Springer eBook Collection / Business and Economics
10
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence
10
European journal of marketing : EJM
9
European management journal
9
International journal of services and operations management
9
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ECONIS (ZBW)
31
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1
Understanding the determinants of intention to stay at medical hotels : a customer value perspective
Chaulagain, Suja
;
Jahromi, Melissa Farboudi
;
Hua, Nan
; …
- In:
International journal of hospitality management
112
(
2023
),
pp. 1-8
Persistent link: https://www.econbiz.de/10014334773
Saved in:
2
Customer value cocreation behaviors in hospitality : antecedents and mediators
Yen, Chang-Hua
- In:
International journal of hospitality management
110
(
2023
),
pp. 1-12
Persistent link: https://www.econbiz.de/10014310682
Saved in:
3
How self-gratification and social values shape revisit intention and customer loyalty of Airbnb customers
Tajeddini, Kayhan
;
Gamage, Thilini Chathurika
;
Ul …
- In:
International journal of hospitality management
100
(
2022
),
pp. 1-16
Persistent link: https://www.econbiz.de/10013266150
Saved in:
4
Linking servicescape and customer engagement : an investigation in the hotel context
Li, Shuhao
- In:
International journal of hospitality management
94
(
2021
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012495109
Saved in:
5
Customer value in Quick-Service Restaurants : a cross-cultural study
Gallarza-Granizo, Martina G.
;
Ruiz-Molina, María-Eugenia
; …
- In:
International journal of hospitality management
85
(
2020
),
pp. 1-10
Persistent link: https://www.econbiz.de/10012241407
Saved in:
6
The effects of customer-centricity in hospitality
Inversini, Alessandro
;
De Carlo, Manuela
;
Masiero, Lorenzo
- In:
International journal of hospitality management
86
(
2020
),
pp. 1-9
Persistent link: https://www.econbiz.de/10012241494
Saved in:
7
The role of customer behavior in forming perceived value at restaurants : a multidimensional approach
Kim, Eojina
;
Tang, Liang
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241862
Saved in:
8
Customer acceptance of four types of hospitality value propositions
Shulga, Lenna V.
;
Busser, James A.
- In:
International journal of hospitality management
87
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012241949
Saved in:
9
Customer value co-creation and employee silence : emotional intelligence as explanatory mechanism
Boadi, Evans Asante
;
He, Zheng
;
Boadi, Eric Kofi
; …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012388560
Saved in:
10
Exploring the underlying factors of customer value in restaurants : a machine learning approach
Kwon, Wooseok
;
Lee, Minwoo
;
Back, Ki-Joon
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-13
Persistent link: https://www.econbiz.de/10012389076
Saved in:
11
Customer-driven menu analysis (CDMA) : capturing customer voice in menu management
Nemeschansky, Ben
;
von der Heidt, Tania
;
Kim, Peter …
- In:
International journal of hospitality management
91
(
2020
),
pp. 1-14
Persistent link: https://www.econbiz.de/10012389839
Saved in:
12
Innovativeness and customer value co-creation behaviors : mediating role of customer engagement
Yen, Chang-Hua
;
Teng, Hsiu-Yu
;
Tzeng, Jiun-Chi
- In:
International journal of hospitality management
88
(
2020
),
pp. 1-11
Persistent link: https://www.econbiz.de/10012293842
Saved in:
13
Consumer values and service quality perceptions of food truck experiences
Shin, Yeon Ho
;
Kim, Haemi
;
Severt, Kimberly
- In:
International journal of hospitality management
79
(
2019
),
pp. 11-20
Persistent link: https://www.econbiz.de/10012012771
Saved in:
14
Together we tango : value facilitation and customer participation in Airbnb
Jiang, Yangyang
;
Balaji, M. S.
;
Jha, Subhash
- In:
International journal of hospitality management
82
(
2019
),
pp. 169-180
Persistent link: https://www.econbiz.de/10012121670
Saved in:
15
Brand experiential value for creating integrated resort customers' co-creation behavior
Ahn, Jiseon
;
Lee, Choong-Ki
;
Back, Ki-Joon
;
Schmitt, Achim
- In:
International journal of hospitality management
81
(
2019
),
pp. 104-112
Persistent link: https://www.econbiz.de/10012128325
Saved in:
16
Value get, value give : the relationships among perceived value, relationship quality, customer engagement, and value consciousness
Itani, Omar S.
;
El-Kassar, Abdul-Nasser
;
Loureiro, …
- In:
International journal of hospitality management
80
(
2019
),
pp. 78-90
Persistent link: https://www.econbiz.de/10012058611
Saved in:
17
Will reduced portion size compromise restaurant customer's value perception?
Ge, Li
;
Behnke, Carl
;
Tang, Chun-Hung
- In:
International journal of hospitality management
70
(
2018
),
pp. 130-138
Persistent link: https://www.econbiz.de/10011825981
Saved in:
18
The impact of servicescape on hedonic value and behavioral intentions : the importance of previous experience
Dedeoğlu, Bekir Bora
;
Bilgihan, Anil
;
Ye, Haobin
; …
- In:
International journal of hospitality management
72
(
2018
),
pp. 10-20
Persistent link: https://www.econbiz.de/10011872661
Saved in:
19
Understanding the dimensions of customer relationships in the hotel and restaurant industries
Hyun, Sunghyup Sean
;
Perdue, Richard R.
- In:
International journal of hospitality management
64
(
2017
),
pp. 73-84
Persistent link: https://www.econbiz.de/10011731687
Saved in:
20
Co-creating value in hotels using mobile devices : a conceptual model with empirical validation
Morosan, Cristian
;
DeFranco, Agnes
- In:
International journal of hospitality management
52
(
2016
),
pp. 131-142
Persistent link: https://www.econbiz.de/10011442848
Saved in:
21
Value dimensions in consumers' experience : combining the intra- and inter-variable approaches in the hospitality sector
Gallarza, Martina G.
;
Arteaga, Francisco
;
Del Chiappa, …
- In:
International journal of hospitality management
47
(
2015
),
pp. 140-150
Persistent link: https://www.econbiz.de/10011312536
Saved in:
22
A cross-sectional examination of hotel consumer experience and relative effects on consumer values
Walls, Andrew R.
- In:
International journal of hospitality management
32
(
2013
),
pp. 179-192
Persistent link: https://www.econbiz.de/10009717652
Saved in:
23
Mechnism of customer value in restaurant consumption : employee hospitality and entertainment cues as boundary conditions
Teng, Chih-ching
;
Chang, Jung-hua
- In:
International journal of hospitality management
32
(
2013
),
pp. 169-178
Persistent link: https://www.econbiz.de/10009717653
Saved in:
24
Exploring customer equity and the role of service experience in the casino service encounter
Wong, IpKin Anthony
- In:
International journal of hospitality management
32
(
2013
),
pp. 91-101
Persistent link: https://www.econbiz.de/10009717665
Saved in:
25
Customer accounting and marketing performance measures in the hotel industry : evidence from Australia
McManus, Lisa
- In:
International journal of hospitality management
33
(
2013
),
pp. 140-152
Persistent link: https://www.econbiz.de/10009746466
Saved in:
26
Antecedents of loyalty toward rural hospitality enterprises : the moderating effect of the customer's previous experience
Peña, Ana Isabel Polo
;
Jamilena, Dolores María Frías
; …
- In:
International journal of hospitality management
34
(
2013
),
pp. 127-137
Persistent link: https://www.econbiz.de/10009766722
Saved in:
27
The influence of customer brand identification on hotel brand evaluation and loyalty development
So, Kevin Kam Fung
;
King, Ceridwyn
;
Sparks, Beverley A.
; …
- In:
International journal of hospitality management
34
(
2013
),
pp. 31-41
Persistent link: https://www.econbiz.de/10009766748
Saved in:
28
The relationships between CRM, RQ, and CLV based on different hotel preferences
Wu, Shwu-ing
;
Li, Pei-chi
- In:
International journal of hospitality management
30
(
2011
)
2
,
pp. 262-271
Persistent link: https://www.econbiz.de/10008907651
Saved in:
29
Creating a model of customer equity for chain restaurant brand formation
Hyun, Sunghyup Sean
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 529-539
Persistent link: https://www.econbiz.de/10003875721
Saved in:
30
Effect of experiential value on customer satisfaction with service encounters in luxury-hotel restaurants
Wu, Cedric Hsi-jui
;
Liang, Rong-da
- In:
International journal of hospitality management
28
(
2009
)
4
,
pp. 586-593
Persistent link: https://www.econbiz.de/10003875816
Saved in:
31
Customer value in the hotel industry : what managers believe they deliver and what customer experience
Nasution, Hanny N.
;
Mavondo, Felix T.
- In:
International journal of hospitality management
27
(
2008
)
2
,
pp. 204-213
Persistent link: https://www.econbiz.de/10003687387
Saved in:
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