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~isPartOf:"British journal of management : BJM"
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The two faces of voluntary disclosure : quality improvement and organizational learning from self-reported problems
Desai, Vinit M.
- In:
British journal of management : BJM
23
(
2012
)
3
,
pp. 345-360
Persistent link: https://www.econbiz.de/10009615016
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2
Ingnorance isn't bliss : complaint experience and organizational learning in the California nursing home industry, 1997 - 2004
Desai, Vinit M.
- In:
British journal of management : BJM
21
(
2010
)
4
,
pp. 829-842
Persistent link: https://www.econbiz.de/10008759576
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